{"product_id":"awaabs-law-compliance-training","title":"Awaab's Law Training for Social Housing","description":"\u003cp\u003eAwaab Ishak was two years old when he died in December 2020 after prolonged exposure to mould in his family's housing association home. His family had reported the \u003ca href=\"https:\/\/html-online.com\/courses\/damp-and-mould-training-course\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003edamp and mould\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e repeatedly. \u003ca href=\"https:\/\/html-online.com\/resources\/what-is-awaabs-law\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eAwaab's Law\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e, which came into force on 27th October 2025, now sets legal deadlines for how social landlords in England respond to hazards in \u003ca href=\"https:\/\/html-online.com\/resources\/what-are-a-uk-tenant-s-rights-surrounding-mould-damp\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003etenants'\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e homes.\u003c\/p\u003e\n\u003cp\u003eThe deadlines start when the \u003ca href=\"https:\/\/html-online.com\/resources\/mould-in-rental-property\" target=\"_blank\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003elandlord\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e becomes aware of a hazard, and that can happen through a single phone call, a contractor's report or something a housing officer notices on a visit. This course shows front-line staff what counts as becoming aware, which questions to ask when taking a report, and how the circumstances of the people living in the home decide whether a hazard is an emergency.\u003c\/p\u003e\n\u003cp\u003eIt sets out each step in working days: investigating, sending the tenant a written summary, making the home safe, starting work to stop the problem coming back, and offering suitable alternative accommodation when the home cannot be made safe in time. It also covers getting access, keeping records that show reasonable endeavours, and why staff must never put \u003ca href=\"https:\/\/html-online.com\/resources\/is-damp-bad-for-you-the-health-effects-of-living-in-a-damp-home\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003edamp\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e and mould down to a tenant's lifestyle.\u003c\/p\u003e\n\u003cp\u003eThe course explains how mould grows, who is most at risk and how it can be prevented and safely removed.\u003c\/p\u003e\n\u003ch3\u003eWho should take this course?\u003c\/h3\u003e\n\u003cp\u003eThis course is for anyone working for a social landlord in England whose role involves taking, assessing or acting on reports of hazards in tenants' homes. This includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eContact centre and customer service staff who take repair reports\u003c\/li\u003e\n\u003cli\u003eHousing officers and tenancy management staff\u003c\/li\u003e\n\u003cli\u003eRepairs and maintenance operatives\u003c\/li\u003e\n\u003cli\u003eSurveyors and property inspectors\u003c\/li\u003e\n\u003cli\u003eSupported and temporary accommodation staff in tenancy-based schemes\u003c\/li\u003e\n\u003cli\u003eTeam leaders and managers responsible for compliance with Awaab's Law\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you work in housing occupied under licences, in the private rented sector, or outside England, the legal duties in this course do not apply to you, although the guidance on recognising and preventing hazards is still useful.\u003c\/p\u003e\n\u003ch3\u003eWhat does this training cover?\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eThe case of Awaab Ishak and how it led to Awaab's Law\u003c\/li\u003e\n\u003cli\u003eWhich homes and hazards the law covers, and what falls outside it\u003c\/li\u003e\n\u003cli\u003eWhen the housing provider becomes aware of a hazard, including staff observations start the clock\u003c\/li\u003e\n\u003cli\u003eTaking a report and assessing the circumstances of the people living in the home\u003c\/li\u003e\n\u003cli\u003eThe difference between an emergency hazard and a significant hazard\u003c\/li\u003e\n\u003cli\u003eWorking-day timescales for investigation, written summaries, making safe and preventative work\u003c\/li\u003e\n\u003cli\u003eOffering suitable alternative accommodation\u003c\/li\u003e\n\u003cli\u003eGetting access, reasonable endeavours and record keeping\u003c\/li\u003e\n\u003cli\u003eHow mould grows, its health effects and who is most at risk\u003c\/li\u003e\n\u003cli\u003ePreventing mould and removing small patches safely\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAwaab's Law for Social Housing Course Certificate\u003c\/h3\u003e\n\u003cp\u003eAfter completing all the course materials and passing the final assessment, learners will be able to download a digital certificate, which can be printed and kept for your records.\u003c\/p\u003e\n\u003cp\u003eAt the end of this Awaab's Law training course, you will need to complete a test that consists of 12 multiple choice questions. Learners are required to achieve a 80% pass mark, and - if necessary - may attempt the test six times at no extra cost. If learners do not achieve the pass mark, further attempts may be given by contacting our support team.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eThis course takes around 45 minutes to an hour to complete. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to work through the material.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this Awaab's Law training course.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":54258542608731,"sku":"01-BCX-01-112","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/awaabs-law-training-for-social-housing-thumbnail-image.webp?v=1791287695","url":"https:\/\/shop.virtual-college.co.uk\/products\/awaabs-law-compliance-training","provider":"Virtual College by Netex","version":"1.0","type":"link"}