{"title":"Social Housing","description":"\u003cdiv class=\"product-list-hero\"\u003e\n\u003cdiv class=\"grid-container\"\u003e\n\u003cdiv class=\"grid-x grid-margin-x grid-margin-y\"\u003e\n\u003cdiv class=\"xlarge-24 cell\"\u003e\n\u003cdiv class=\"vc-hero-tagline\"\u003e\n\u003cp\u003eManaging housing is a significant responsibility that requires thorough and appropriate training, something our selection of courses can provide. By working closely with our members, along with experts in the field, we ensure all housing courses meet the required legislation and regulatory standards to meet all your training needs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","products":[{"product_id":"tenancy-management-training","title":"The Basics of Tenancy Management","description":"\u003cp\u003eProviding a professional tenancy management service is an essential requirement for all Registered Providers of social housing.\u003c\/p\u003e\n\u003cp\u003eTo manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations.\u003c\/p\u003e\n\u003cp\u003eRegistered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times.\u003c\/p\u003e\n\u003cp\u003eWhen you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003eRegulatory framework\u003c\/li\u003e\n    \u003cli\u003eLegislative background\u003c\/li\u003e\n    \u003cli\u003eTypes of tenancy agreements\u003c\/li\u003e\n    \u003cli\u003eWhat is a tenancy agreement\u003c\/li\u003e\n    \u003cli\u003eLandlord responsibilities\u003c\/li\u003e\n    \u003cli\u003eTenant rights and responsibilities\u003c\/li\u003e\n    \u003cli\u003eEnding tenancies\u003c\/li\u003e\n    \u003cli\u003eDealing with tricky issues such as:\n        \u003cul\u003e\n            \u003cli\u003eChanges to a tenancy\u003c\/li\u003e\n            \u003cli\u003eRelationship breakdown\u003c\/li\u003e\n            \u003cli\u003eAccess to a tenants home\u003c\/li\u003e\n            \u003cli\u003eAbandoned properties\u003c\/li\u003e\n            \u003cli\u003eTenancy fraud and unauthorized sub-letting\u003c\/li\u003e\n            \u003cli\u003eFormer tenants belongings\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat does this course cover?\u003c\/h3\u003e\n\u003cp\u003eThis course covers the following areas:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003eThe Regulatory Framework\u003c\/li\u003e\n    \u003cli\u003eTypes of Tenancy\u003c\/li\u003e\n    \u003cli\u003eRights and Responsibilities\u003c\/li\u003e\n    \u003cli\u003eEnding Tenancies\u003c\/li\u003e\n    \u003cli\u003eGaining Access\u003c\/li\u003e\n    \u003cli\u003ePractice Questions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eThe Basics of Tenancy Management Course Certificate\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course you will be able to download a Virtual College certificate which can be prints and filed for your records. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eLesson Plan\u003c\/h3\u003e\n\u003cp\u003eAreas covered include:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003eThe Regulatory Framework\u003c\/li\u003e\n    \u003cli\u003eTypes of Tenancy\u003c\/li\u003e\n    \u003cli\u003eRights and Responsibilities\u003c\/li\u003e\n    \u003cli\u003eEnding Tenancies\u003c\/li\u003e\n    \u003cli\u003eGaining Access\u003c\/li\u003e\n    \u003cli\u003ePractice Questions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eApproximately 1 - 2 hours.\u003c\/p\u003e\n\u003cp\u003eThe length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis course is designed for Registered Social Housing Providers and anyone working in the social housing sector.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706942099803,"sku":"01-BCX-01-019","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/the-basics-of-tenancy-management-thumbnail-image.webp?v=1741866875"},{"product_id":"bribery-act-training","title":"The Bribery Act 2010","description":"\u003cp\u003eThe Bribery Act 2010 course has been developed from the ground up with experts to help you understand the corporate offence of failing to prevent bribery.\u003c\/p\u003e\n\u003cp\u003eIt has been designed to create awareness of how to recognise a bribe, what should be done in the event of bribery being discovered, and how to put procedures in place that show your company has taken adequate measure to prevent bribery in the workplace. It also addresses the complicated high risk area of corporate hospitality.\u003c\/p\u003e\n\u003cp\u003eThe subjects covered in this course include:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003eIntroduction to the Bribery Act 2010\n        \u003cul\u003e\n            \u003cli\u003eWhat is bribery?\u003c\/li\u003e\n            \u003cli\u003eWhy is there a Bribery Act?\u003c\/li\u003e\n            \u003cli\u003eHow will it be enforced\u003c\/li\u003e\n            \u003cli\u003eSix guiding principles\u003c\/li\u003e\n            \u003cli\u003eRecent cases\u003c\/li\u003e\n            \u003cli\u003eThe four main bribery offences under the Bribery Act 2010\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n    \u003cli\u003eWhat it means for you and your organisation\n        \u003cul\u003e\n            \u003cli\u003eBribery - what does it mean?\u003c\/li\u003e\n            \u003cli\u003eWhat does it mean for employers?\u003c\/li\u003e\n            \u003cli\u003eAdequate procedures\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n    \u003cli\u003eAssessing the risk\n        \u003cul\u003e\n            \u003cli\u003eThe risks\u003c\/li\u003e\n            \u003cli\u003eProportionate procedures\u003c\/li\u003e\n            \u003cli\u003eDue diligence\u003c\/li\u003e\n            \u003cli\u003eWhat a business needs to do\u003c\/li\u003e\n            \u003cli\u003eHow much do I need to do?\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n    \u003cli\u003eHospitality\n        \u003cul\u003e\n            \u003cli\u003eWhat is hospitality?\u003c\/li\u003e\n            \u003cli\u003eHospitality guidance\u003c\/li\u003e\n            \u003cli\u003eWhat is proportionate and reasonable?\u003c\/li\u003e\n            \u003cli\u003eHospitality procedures\u003c\/li\u003e\n            \u003cli\u003eReminders\u003c\/li\u003e\n            \u003cli\u003eBribery and facilitation payments\u003c\/li\u003e\n            \u003cli\u003eGovernment guidance\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n    \u003cli\u003ePenalties and enforcement\n        \u003cul\u003e\n            \u003cli\u003eLiabilities and penalties\u003c\/li\u003e\n            \u003cli\u003eEnforcement\u003c\/li\u003e\n            \u003cli\u003eRisk of prosecution\u003c\/li\u003e\n            \u003cli\u003eCommunication and training\u003c\/li\u003e\n            \u003cli\u003eMonitoring and review\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n    \u003cli\u003eCase studies\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWho should take this course?\u003c\/h3\u003e\n\u003cp\u003eThis course is useful for anyone who would like to increase their awareness of this legislation. The module are targeted primarily at businesses and individuals who are self-employed, but would also be of use to anyone who would like to increase their awareness of this legislation.\u003c\/p\u003e\n\u003cp\u003eOn completion of this course learners will:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003eUnderstand the purpose and scope of the Bribery Act 2010\u003c\/li\u003e\n    \u003cli\u003eIdentify the types of offences under the Bribery Act namely offering a bribe, receiving a bribe, bribing a foreign public official and the corporate offence of failing to prevent bribery\u003c\/li\u003e\n    \u003cli\u003eUnderstand the varied implications for individuals and companies\u003c\/li\u003e\n    \u003cli\u003eUnderstand the potential consequences and penalties resulting from a breach of the Bribery Act for individuals and companies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eThe Bribery Act 2010 Course Certificate\u003c\/h3\u003e\n\u003cp\u003eThe end of course test consists of 15 multiple choice questions. Learners are required to achieve a 75% pass mark, and, if necessary, may attempt the test three times at no extra cost. If learners do not achieve the 75% pass mark, further attempts may be given by contacting our support team.\u003c\/p\u003e\n\u003cp\u003eLearners will be able to download a digital certificate on completion. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eApproximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. The course is self-paced and you do not have to complete all the training in one session. Your progress will be recorded throughout.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis module is targeted primarily at businesses and individuals who are self-employed; however, it will also be of use to anyone who would like to increase their awareness of this legislation.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706942067035,"sku":"01-BCX-01-072","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/the-bribery-act-2010-thumbnail-image.webp?v=1741868400"},{"product_id":"income-management-training","title":"The Principles of Effective Income Management","description":"\u003cp\u003eThe Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained.\u003c\/p\u003e\n\u003cp\u003eOn completion of this course you will have knowledge of the subjects outlined in the lesson plan below, in relation to income management for a social housing provider. Because the e-learning course is hosted on our platform you can re-visit the training at any point, even after it has been completed.\u003c\/p\u003e\n\u003ch3\u003eLesson Plan\u003c\/h3\u003e\n\u003cp\u003eAreas covered include:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003eThe importance of effective income management\u003c\/li\u003e\n    \u003cli\u003eRegulation\u003c\/li\u003e\n    \u003cli\u003eChallenges to effective income management\u003c\/li\u003e\n    \u003cli\u003eWelfare reform\u003c\/li\u003e\n    \u003cli\u003eCreating a culture of paying\u003c\/li\u003e\n    \u003cli\u003ePreventing arrears\u003c\/li\u003e\n    \u003cli\u003eMaximising customer incomes and employability, including\n        \u003cul\u003e\n            \u003cli\u003eBenefit take up\u003c\/li\u003e\n            \u003cli\u003eDebt advice\u003c\/li\u003e\n            \u003cli\u003eCredit unions\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e    \n    \u003cli\u003eDealing with arrears and case management\u003c\/li\u003e\n    \u003cli\u003eThe rent arrears protocol and enforcement\u003c\/li\u003e\n    \u003cli\u003eAnd finally, dealing with former tenant arrears\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course you will be able to download a Virtual College certificate.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eApproximately 1 - 2 hours.\u003c\/p\u003e\n\u003cp\u003eThe length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis course is targeted primarily at individuals working within the social housing sector.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706942034267,"sku":"01-BCX-01-074","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/the-principles-of-effective-income-management-thumbnail-image.webp?v=1741872530"},{"product_id":"tenant-online-training","title":"Being a Good Tenant","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eWhether you are a first-time tenant of have been renting for a while, it’s important to understand the basics of looking after your home. With this course discover what it really means and takes to become a good tenant.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003ch3\u003eCourse Description\u003c\/h3\u003e\n\u003cp\u003eRefresh your renting knowledge as to why it is important and how to become a good tenant with this 1-2 hour online course.\u003c\/p\u003e\n\u003cp\u003eLearn how to be a good neighbour and explore the basics surrounding managing your finances successfully. Gain practical skills surrounding basic DIY including how to change a fuse, bleed radiators and how fuse boxes work amongst many more helpful tips and tricks. In addition, discover basic health and safety information including where dangers can arise and how to prevent common problems in your home.\u003c\/p\u003e\n\u003cp\u003eThis course covers the following modules:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIntroduction to Being a Good Tenant\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat the course covers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eManaging Your Finances\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the importance of a basic bank account and the benefit of credit unions\u003c\/li\u003e\n\u003cli\u003eIdentify the different ways to pay your rent and the advantages of direct debit\u003c\/li\u003e\n\u003cli\u003eUnderstand what benefits you may be able to claim to help towards your rent\u003c\/li\u003e\n\u003cli\u003eAppreciate the importance of managing your finances, avoiding debts and what to do if you struggle to pay the rent.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBeing a Good Neighbour\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhy being a good neighbour matters\u003c\/li\u003e\n\u003cli\u003eHow to avoid falling out with your neighbours\u003c\/li\u003e\n\u003cli\u003eWhy good neighbour agreements can help communities\u003c\/li\u003e\n\u003cli\u003eWhat landlords consider to be antisocial behaviour\u003c\/li\u003e\n\u003cli\u003eWhat landlords do about ASB\u003c\/li\u003e\n\u003cli\u003eWhat happens with serious cases of ASB\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBasic Health and Safety\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhere dangers can arise in your home\u003c\/li\u003e\n\u003cli\u003eSteps you can take to avoid accidents and injury\u003c\/li\u003e\n\u003cli\u003eHow to protect yourself and your home\u003c\/li\u003e\n\u003cli\u003eHow to prevent common problems in your home.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBasic DIY\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAssemble a basic toolkit\u003c\/li\u003e\n\u003cli\u003eFit light bulbs and identify appropriate wattage\u003c\/li\u003e\n\u003cli\u003eHow fuse boxes work, what a tripped fuse means and test appliances to identify faulty items\u003c\/li\u003e\n\u003cli\u003eTurn off stop cock to prevent flooding\u003c\/li\u003e\n\u003cli\u003eExplain how a boiler works\u003c\/li\u003e\n\u003cli\u003eBleed radiators\u003c\/li\u003e\n\u003cli\u003eHang a picture and check for pipes and asbestos behind walls\u003c\/li\u003e\n\u003cli\u003eUnblock toilets, sinks and showers \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course, you will be able to print a Virtual College certificate.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003e1-2 study hours to complete. The length of time taken depends entirely on how quickly learners can study and absorb the material.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis training is designed for those in private and social housing tenants and is ideal for those who have previously completed our “Tenancy Training” course and are looking for a refresh.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706928370011,"sku":"01-BCX-01-100","price":16.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Typical-English-terraced-houses-in-London.webp?v=1743772508"},{"product_id":"anti-social-behaviour-enforcement-training","title":"Effective Anti-Social Behaviour - Enforcement","description":"\u003cp\u003eThe course briefly looks at the following:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePreparing a witness statement\u003c\/li\u003e\n\u003cli\u003eA Landlord’s legal powers and tools to tackle Anti-Social Behaviour\u003c\/li\u003e\n\u003cli\u003ePolice and Local Authority legal tools and powers to tackle Anti-Social Behaviour.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLesson Plan\u003c\/h3\u003e\n\u003cp\u003eThe learning objectives for this module are as follows:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplain the importance of engaging with witnesses\u003c\/li\u003e\n\u003cli\u003eExplain how to gather evidence and conduct effective witness interviews\u003c\/li\u003e\n\u003cli\u003eExplain what the different types of evidence are\u003c\/li\u003e\n\u003cli\u003eExplain how to prepare witness statements\u003c\/li\u003e\n\u003cli\u003eExplain the legal tools and powers introduced by the Anti-Social Behaviour, Crime and Policing Act 2014, as well as existing legal tools available to registered providers, the police and local authorities.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course you will be able to print a Virtual College certificate.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eIt is estimated that this course will take approximately 1 hour, depending on the individual speed of the learner. The module can be completed at the learner’s own pace.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eAnyone working in the housing sector that will deal with aspects of anti-social behaviour.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course\u003c\/p\u003e\n\u003ch2\u003eLegislation\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAnti-social Behaviour, Crime and Policing Act 2014The Anti-social Behaviour Act 2003Crime and Disorder Act (1998) General Data Protection Regulation (GDPR), 2018\u003c\/span\u003e\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706928206171,"sku":"01-BCX-01-038","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Group-of-people-in-court-room.webp?v=1744014073"},{"product_id":"anti-social-behaviour-management-training","title":"Effective Anti-Social Behaviour - Management","description":"\u003cp\u003eThe content looks at the legal background, the regulatory framework, the CIH Respect ASB charter. It will help you to understand the challenges and the measures that RP’s may need to put in place to prevent or reduce occurrence of ASB.\u003c\/p\u003e\n\u003ch3\u003eLesson Plan\u003c\/h3\u003e\n\u003cp\u003eThe learning objectives for this module are as follows:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRecognise the importance of establishing a strategic commitment to tackle ASB\u003c\/li\u003e\n\u003cli\u003eExplain the legal background, the regulatory framework and the CIH Respect ASB Charter\u003c\/li\u003e\n\u003cli\u003eDefine ASB\u003c\/li\u003e\n\u003cli\u003eExplain the steps that can be taken to prevent or minimise ASB\u003c\/li\u003e\n\u003cli\u003eRecognise how to handle ASB complaints effectively\u003c\/li\u003e\n\u003cli\u003eDescribe the support that can be given to victims and witnesses\u003c\/li\u003e\n\u003cli\u003eDevelop effective partnerships, share information and understand the role of police and crime commissioners\u003c\/li\u003e\n\u003cli\u003eUnderstand the importance of a performance management framework.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course you will be able to print a Virtual College certificate.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eIt is estimated that this course will take approximately 1-2 hours, depending on the individual speed of the learner. The module can be completed at the learner’s own pace.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eis module is appropriate for all levels. Novices and experienced participants alike will benefit, gaining general understanding and comprehension of the material.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706928075099,"sku":"01-BCX-01-039","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Middle-aged-women-looking-sad-and-worried-with-hand-on-head.webp?v=1744014839"},{"product_id":"introduction-registered-providers-training","title":"An Introduction to Governance for Registered Providers","description":"\u003cp\u003eEffective leadership and control for Social Housing Providers; an introduction to governance.\u003c\/p\u003e\n\u003cp\u003eThis course is primarily aimed at Social Housing Providers who are regulated for governance by the Social Housing Regulator.\u003c\/p\u003e\n\u003cp\u003eThose who are not such as local authorities or Arm's Length Management Organisations (ALMOs) and Tenant Managed Organisations (TMOs) who do not own their stock, may also find it useful in terms of general good practice.\u003c\/p\u003e\n\u003cp\u003eOn completion of this course learners will have a greater understanding of:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBeing a board member- why bother?\u003c\/li\u003e\n\u003cli\u003eWhat the Social Housing Regulator expects from boards\u003c\/li\u003e\n\u003cli\u003eWhat should a board member expect from a good governance structure\u003c\/li\u003e\n\u003cli\u003eCodes of governance\u003c\/li\u003e\n\u003cli\u003eHow boards can achieve greatness\u003c\/li\u003e\n\u003cli\u003eBoards and public duty - what standards should they follow?\u003c\/li\u003e\n\u003cli\u003eSuch a lot of responsibility! - is it all really worth it?\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLesson Plan\u003c\/h3\u003e\n\u003cp\u003eAreas covered include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWelcome and Learning Objectives\u003c\/li\u003e\n\u003cli\u003eBeing a Board Member - Why Bother?\u003c\/li\u003e\n\u003cli\u003eThe Regulatory Framework\u003c\/li\u003e\n\u003cli\u003eThe Governance and Financial Viability Standard and How it is Monitored\u003c\/li\u003e\n\u003cli\u003eWhat Should A Board Member Expect from A Good Governance Structure?\u003c\/li\u003e\n\u003cli\u003eChoosing a Code of Conduct\u003c\/li\u003e\n\u003cli\u003eHow Can Boards Be Great?\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course you will be able to download a Virtual College certificate.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eApproximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis module is aimed primarily at anyone working in the social housing sector.\u003c\/p\u003e\n\u003cp\u003eHowever, the module is also suitable for anyone wanting to learn more about social housing regulation.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course you will be able to print a Virtual College certificate.\u003c\/p\u003e\n\u003ch2\u003eLegislation\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eHousing and Regeneration Act 2008\u003c\/li\u003e\n\u003cli\u003eHousing Act 1974\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706928009563,"sku":"01-BCX-01-025","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Group-of-diverse-professionals-in-group-meeting-talking.webp?v=1744015700"},{"product_id":"introduction-social-housing-training","title":"An Introduction to Social Housing","description":"\u003cp\u003eThis e-learning module provides background into the history of social housing, and looks at the roles and responsibilities of social housing providers and their tenants.\u003c\/p\u003e\n\u003cp\u003eOn completion of this module learners will be able to: -\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe what rented housing is.\u003c\/li\u003e\n\u003cli\u003eGive examples of the range of housing organisation operating in England\u003c\/li\u003e\n\u003cli\u003eExplain what services housing organisations offer.\u003c\/li\u003e\n\u003cli\u003eDescribe the relationship between tenant and landlord.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLesson Plan\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe Welcome and Learning Objectives\u003c\/li\u003e\n\u003cli\u003eIntroduction to Social Housing\u003c\/li\u003e\n\u003cli\u003eTenancy\u003c\/li\u003e\n\u003cli\u003eSocial Housing Providers\u003c\/li\u003e\n\u003cli\u003eHow Do People Get Social Housing?\u003c\/li\u003e\n\u003cli\u003eIntroduction to Resident Involvement in England\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course you will be able to download a Virtual College certificate.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eApproximately 1 and a half hours. With approximately 40 interactive screens, it is estimated that this module will take approximately 1 and half hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages. The system will record your progress throughout.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis module is targeted primarily at individuals new to, or returning to, the social housing sector and those looking for a general overview.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706927780187,"sku":"01-BCX-01-026","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Image-of-typical-terrace-houses-in-the-uk.webp?v=1744020591"},{"product_id":"introduction-regulatory-framework-social-housing-training","title":"An Introduction to the New Regulatory Framework for Social Housing in England","description":"\u003cp\u003eFrom the 1st April 2012, the Tenant Services Authority (TSA) was disbanded and the Homes and Communities Agency (HCA) became responsible for regulating social housing providers in England. The new regulator will be known as the Social Housing Regulator.\u003c\/p\u003e\n\u003cp\u003eThe Social Housing Regulator has 2 sets of standards, economic and consumer. Social Housing Providers are expected to meet both. However, the main focus of regulation will be on the economic standards which cover governance, financial viability, rent and value for money.\u003c\/p\u003e\n\u003cp\u003eThis module will help learners to understand the changes to regulation brought about by the new Regulator and what will happen when social housing providers fail to comply with the required standard.\u003c\/p\u003e\n\u003cp\u003eOn completion of this course learners will:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBe able to explain the Regulatory Framework for Social Housing in England.\u003c\/li\u003e\n\u003cli\u003eBe able to explain the parts of the Regulatory Framework that apply to the relevant Registered Providers.\u003c\/li\u003e\n\u003cli\u003eUnderstand the principles of co-regulation.\u003c\/li\u003e\n\u003cli\u003eBe able to explain the approaches of the Social Housing Regulator to both the economic and consumer standards.\u003c\/li\u003e\n\u003cli\u003eUnderstand what will happen when Registered Providers fail to comply with the required standards.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLesson Plan\u003c\/h3\u003e\n\u003cp\u003eAreas covered include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWelcome and Learning Objectives\u003c\/li\u003e\n\u003cli\u003eLegal context\u003c\/li\u003e\n\u003cli\u003eThe standards\u003c\/li\u003e\n\u003cli\u003eThe principles of co-regulation\u003c\/li\u003e\n\u003cli\u003eThe Regulators intervention and enforcement powers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course you will be able to download a Virtual College certificate.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eApproximately 1 hour. With approximately 15 interactive screens, it is estimated that this module will take approximately half an hour to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages. The system will record your progress throughout.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis module is aimed primarily at anyone working in the social housing sector. However, the module is also suitable for anyone wanting to learn more about social housing regulation.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706927714651,"sku":"01-BCX-01-027","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Example-of-a-typical-house-estate-in-the-uk.webp?v=1744022182"},{"product_id":"tenancy-skills-training","title":"Tenancy Training","description":"\u003cp\u003eThis tenancy training course looks to educate first time tenants by exploring need to know topics such as how to find accommodation, managing finances, debt and budgeting, tenancy agreements and setting up basic utilities. Learners will be provided with the information they need to avoid anti-social behaviour and how to be a good neighbour.\u003c\/p\u003e\n\u003cp\u003eAdditional information within the course include the basics of finding and viewing a property and the practicalities of running a new home - including paying rent, opening a bank account and getting advice on the services and support available.\u003c\/p\u003e\n\u003cp\u003eThis course covers the following areas:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFinding a social housing home\u003c\/li\u003e\n\u003cli\u003eFinding a private rented home\u003c\/li\u003e\n\u003cli\u003eSocial Housing tenancies explained\u003c\/li\u003e\n\u003cli\u003eManging your finances\u003c\/li\u003e\n\u003cli\u003eSetting up your new home and managing your tenancy\u003c\/li\u003e\n\u003cli\u003eBeing a good neighbour\u003c\/li\u003e\n\u003cli\u003eYour New Home – Basic health and safety\u003c\/li\u003e\n\u003cli\u003eYour New Home – Basic DIY\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll our courses are created with the learner in mind. Previously known as Pre-tenancy Training for New Tenants, this course has been refreshed with up to date and relevant content with new topics added such as Finding a Private Rented Home and Your New Home Basics.\u003c\/p\u003e\n\u003ch3\u003e\n\u003cstrong\u003eAccreditation\u003c\/strong\u003e \u003c\/h3\u003e\n\u003cp\u003eThe content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. \u003c\/p\u003e\n\u003ch3\u003e\n\u003cstrong\u003eCertification\u003c\/strong\u003e \u003c\/h3\u003e\n\u003cp\u003eOn completion of this course learners will be able to download a CPD approved Virtual College certificate. \u003c\/p\u003e\n\u003ch3\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e \u003c\/h3\u003e\n\u003cp\u003eApproximately 1-2 study hours. The length of time taken depends entirely on how quickly learners can study and absorb the material.\u003c\/p\u003e\n\u003ch3\u003e\n\u003cstrong\u003eTarget Audience\u003c\/strong\u003e \u003c\/h3\u003e\n\u003cp\u003eThis course is aimed primarily at first time tenants or existing tenants wanting to develop their knowledge and skills.\u003c\/p\u003e\n\u003ch3\u003e\u003cstrong\u003eEntry Requirements\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706927550811,"sku":"01-BCX-01-057","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Image-of-terrace-houses-in-the-UK.webp?v=1744034040"},{"product_id":"damp-and-mould-training-course","title":"Damp and Mould Training Course","description":"\u003cp\u003eEveryone deserves to live and work in safe and healthy environments. Nobody wants to fall ill because of the conditions of the building they spend time in. Mould can be dangerous to health, especially for those that are vulnerable. Unfortunately, well over 10,000 people every year are becoming ill or developing health conditions as a result of mould exposure. Spotting mould and intervening early is essential to protect people from harm.\u003c\/p\u003e\n\u003cp\u003eThis online damp and mould course gives you an introduction to what mould is, why it’s important and what you can do about it as well as covering Awaab's Law. Mould grows in certain environments, and once it’s started, it will keep coming back until the conditions are changed.\u003c\/p\u003e\n\u003cp\u003eThe importance of keeping mould in check is included in various legislations, such as the Health and Safety at Work Act (1974), and case studies even prompted a new law – Social Housing (Regulation) Act, or Awaab's Law - which was introduced in October 2025.\u003c\/p\u003e\n\u003cp\u003eThis course helps you identify mould and damp in your workplace or social housing location, including the differences between some of the different types. You’ll find out practical steps to cleaning up mould and what to do to prevent it coming back. You’ll also get some tips on when to report the mould or damp, and when to call in professionals to remove it.\u003c\/p\u003e\n\u003cp\u003eOur Mould and Damp Awareness course helps employers and social housing landlords to meet their legal health and safety obligations, educating them about how to protect their tenants and workforce. The principles covered in the course are useful in the work environment and for home life.\u003c\/p\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis Mould and Damp Training Course has been made for anyone who may encounter mould and damp both in the workplace and at home.\u003c\/p\u003e\n\u003cp\u003eIt is suitable for landlords, employers, tenants and employees as it will help inform how to identify mould, what to do should you encounter mould or damp, when to report it and who is responsible for dealing with it.\u003c\/p\u003e\n\u003cp\u003eThe course explains each persons responsibility when it comes to damp and mould.\u003c\/p\u003e\n\u003ch3\u003eTesting and certification\u003c\/h3\u003e\n\u003cp\u003eAt the end of the course, there is a test consisting of 12 multiple choice questions, for which a pass mark of at least 80% is required. Learners can have as many attempts at the test as is needed at no extra cost.\u003c\/p\u003e\n\u003cp\u003eAfter achieving a pass mark of 80%, learners will be able to download and print a RoSPA assured and CPD approved Virtual College certificate for their records.\u003c\/p\u003e\n\u003ch3\u003eCourse duration\u003c\/h3\u003e\n\u003cp\u003eThe damp and mould awareness course should take 30-45 minutes to complete, but this depends on how quickly you absorb the training material.\u003c\/p\u003e\n\u003cp\u003eProgress is recorded throughout by the Virtual College Learning Management System, meaning you can take as long as you need to work your way through the course.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this mould and damp training course.\u003c\/p\u003e\n\u003ch3\u003eLegislation covered in this course\u003c\/h3\u003e\n\u003cp\u003eThis course covers the Health and Safety at Work Act (1974), Homes (Fitness for Human Habitation) Act 2018, and Social Housing (Regulation) Act - Awaab’s Law (2025) most recently.\u003c\/p\u003e\n\u003cp\u003eThese dedicated pieces of legislation help employers, employees, social housing landlords and tenants manage, control and ultimately reduce the risk of ill health caused by damp and mouldy environments.\u003c\/p\u003e\n\u003cp\u003eOne of the most important elements of the legislation is that it requires employers and social housing landlords to take action on mould and damp in a timely manner.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Default Title","offer_id":50944910688603,"sku":"01-HSX-01-076","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/damp-and-mould-training-course-thumbnail-image.webp?v=1751898381"}],"url":"https:\/\/shop.virtual-college.co.uk\/collections\/social-housing-courses.oembed","provider":"Virtual College by Netex","version":"1.0","type":"link"}