{"title":"Personal \u0026 Professional Development","description":"\u003cp\u003e\u003cspan\u003eOur collection of CPD Approved Personal and Professional Development training courses will provide your employees with the skills they need to grow enabling them to thrive in your organisation.\u003c\/span\u003e\u003c\/p\u003e","products":[{"product_id":"collaboration-cooperation-training","title":"Benefits of Collaboration and Cooperation","description":"\u003cp\u003eThis short course has been designed to help you learn the benefits of collaboration and cooperation and the difference between these ways of working.\u003c\/p\u003e\n\u003ch3\u003eWhat is covered in this Benefits of Collaboration and Cooperation course?\u003c\/h3\u003e\n\u003cp\u003eOur online Benefits of Collaboration and Cooperation training course is broken down into the following sections and can be completed at your own pace. The course includes;\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eFinding a Shared Purpose\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEffective Communication\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eKnowledge Sharing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eExtension Task\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this Collaborative Principles course?\u003c\/h3\u003e\n\u003cp\u003eThis short course has been designed to help you learn the three basic principles of collaborating so you can hit the ground running and feel confident you're approaching collaboration in the right way. During this course, you will learn how to find a shared purpose between you and the people you are working with, find out what effective communication looks like during a collaborative project and be able to identify the difference between teamwork and collaboration. All of these power skills are extremely beneficial in any workplace environment and will help forward your personal and professional development.\u003c\/p\u003e\n\u003ch3\u003eCollaborative Principles Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this Collaborative Principles course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this Collaborative Principles course.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses including\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/dealing-with-difficult-situations-training\"\u003e\u003cspan\u003e\u003cstrong\u003eDealing with Difficult Situations\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e,\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003e\u003cspan\u003eHow to Improve Problem-Solving Skills\u003c\/span\u003e\u003c\/a\u003e \u003c\/strong\u003eand\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/delivering-constructive-criticism-training\"\u003e\u003cspan\u003e\u003cstrong\u003eHow to Effectively Deliver Criticism Online Course\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eView our full catalogue of online courses\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"\/courses\"\u003ehere\u003c\/a\u003e\u003c\/strong\u003e.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706949603675,"sku":"01-PPD-01-095","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Benefits_of_Collaboration_Cooperation_Thumbnail.webp?v=1744876927"},{"product_id":"neuroscience-professional-personal-development-training","title":"Personal and Professional Development: Neuroscience for Personal Development","description":"\u003cp\u003eOur bite-sized online course explores this very topic and looks at the neuroscience of learning. Suitable for anyone who is curious to discover the link between neuroscience and learning, our course provides fascinating insights into how the brain functions and the impact that has on how we learn, as well as techniques and resources to help plan your learning using your newfound neuroscience knowledge.\u003c\/p\u003e\n\u003cp\u003eThis course covers the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNeural networks and neuroplasticity\u003c\/li\u003e\n\u003cli\u003eAttention, memory and neurogenesis\u003c\/li\u003e\n\u003cli\u003eHolistic learning and how it impacts personal development\u003c\/li\u003e\n\u003cli\u003eLimitations to learning and the implications for learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis course is also included in our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/personal-professional-development-training-package\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003e\u003cstrong\u003e15-course Personal and Professional Development Training Package.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv class=\"grid-x grid-margin-x grid-padding-x grid-padding-y\"\u003e\n\u003cdiv class=\"small-24 large-24 cell\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706949341531,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Professional_Women_with_Pen_deep_in_thought.webp?v=1740668461"},{"product_id":"collaboration-principles-training","title":"Collaboration Principles","description":"\u003cp\u003eThis short course has been designed to help you learn the three basic principles of collaborating in your work environment.\u003c\/p\u003e\n\u003ch4\u003eWhat is covered in this Collaboration Principles course?\u003c\/h4\u003e\n\u003cp\u003eOur online Collaboration Principles training course is broken down into the following sections and can be completed at your own pace. The course includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"254\" data-start=\"0\"\u003e\n\u003cp data-end=\"32\" data-start=\"2\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"30\" data-start=\"2\"\u003eFinding a Shared Purpose\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"254\" data-start=\"35\"\u003e\n\u003cli data-end=\"92\" data-start=\"35\"\u003eUnderstand the definition and goals of collaboration.\u003c\/li\u003e\n\u003cli data-end=\"161\" data-start=\"95\"\u003eExplore the importance and purpose of workplace collaboration.\u003c\/li\u003e\n\u003cli data-end=\"206\" data-start=\"164\"\u003eIdentify when collaboration is useful.\u003c\/li\u003e\n\u003cli data-end=\"254\" data-start=\"209\"\u003eComplete a quiz to reinforce understanding.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"450\" data-start=\"256\"\u003e\n\u003cp data-end=\"287\" data-start=\"258\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"285\" data-start=\"258\"\u003eEffective Communication\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"450\" data-start=\"290\"\u003e\n\u003cli data-end=\"343\" data-start=\"290\"\u003eLearn the role of communication in collaboration.\u003c\/li\u003e\n\u003cli data-end=\"410\" data-start=\"346\"\u003eDiscover different communication types and tips for success.\u003c\/li\u003e\n\u003cli data-end=\"450\" data-start=\"413\"\u003eTake a quiz to check comprehension.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"735\" data-start=\"452\"\u003e\n\u003cp data-end=\"477\" data-start=\"454\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"475\" data-start=\"454\"\u003eKnowledge Sharing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"735\" data-start=\"480\"\u003e\n\u003cli data-end=\"554\" data-start=\"480\"\u003eExplore knowledge sharing between individuals, teams, and hierarchies.\u003c\/li\u003e\n\u003cli data-end=\"617\" data-start=\"557\"\u003eLearn the difference between collaboration and teamwork.\u003c\/li\u003e\n\u003cli data-end=\"663\" data-start=\"620\"\u003eCultivate a knowledge-sharing attitude.\u003c\/li\u003e\n\u003cli data-end=\"735\" data-start=\"666\"\u003eEngage with scenarios and follow-up questions to solidify learning.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"900\" data-start=\"737\"\u003e\n\u003cp data-end=\"759\" data-start=\"739\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"757\" data-start=\"739\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-is-last-node=\"\" data-end=\"900\" data-start=\"762\"\u003e\n\u003cli data-end=\"844\" data-start=\"762\"\u003eReflect on your skills in collaboration, communication, and knowledge sharing.\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"900\" data-start=\"847\"\u003ePractice applying these principles with colleagues.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this Collaborative Principles course?\u003c\/h3\u003e\n\u003cp\u003eThis short course has been designed to help you learn the three basic principles of collaborating so you can hit the ground running and feel confident you're approaching collaboration in the right way. During this course, you will learn how to find a shared purpose between you and the people you are working with, find out what effective communication looks like during a collaborative project and be able to identify the difference between teamwork and collaboration. All of these power skills are extremely beneficial in any workplace environment and will help forward your personal and professional development.\u003c\/p\u003e\n\u003ch3\u003eCollaborative Principles Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this Collaborative Principles course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this Collaborative Principles course.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses including\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/dealing-with-difficult-situations-training\"\u003e\u003cspan\u003e\u003cstrong\u003eDealing with Difficult Situations\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e,\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003e\u003cspan\u003eHow to Improve Problem-Solving Skills\u003c\/span\u003e\u003c\/a\u003e \u003c\/strong\u003eand\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/delivering-constructive-criticism-training\"\u003e\u003cspan\u003e\u003cstrong\u003eHow to Effectively Deliver Criticism Online Course\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eView our full catalogue of online courses\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\"\u003e\u003cstrong\u003ehere\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706944622939,"sku":"01-PPD-01-094","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Image-of-team-working-in-Collaboration-in-a-meeting.jpg?v=1741619049"},{"product_id":"confidence-building-professional-personal-development-training","title":"Personal and Professional Development: Confidence-Building Techniques","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis short online course is ideal for anyone who wishes to develop or improve their confidence.\u003c\/p\u003e\n\u003cp\u003eIt explores what confidence is and its associated behaviours, and provides useful techniques and resources for you to use.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eConfidence is something that many of us feel we lack, and an improvement in our confidence can have a positive impact on our lives – both in our personal life, as well as our professional one.\u003c\/p\u003e\n\u003cp\u003eThis is why we have designed this short confidence building training course to help you develop your confidence. It not only explores the context of confidence – what confidence is, its associated behaviours and the confidence of the British society – but it also provides useful hints and tips, such as helpful confidence building techniques, a tool to assess your own confidence, and an action plan document to help you put a plan into practice. It is suitable for anyone who wishes to develop their confidence.\u003c\/p\u003e\n\u003cp\u003eThe course covers the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat confidence is and its associated behaviours\u003c\/li\u003e\n\u003cli\u003eHow confident are you, and the British society as a whole\u003c\/li\u003e\n\u003cli\u003eHow to improve confidence\u003c\/li\u003e\n\u003cli\u003eSetting targets to build confidence\u003c\/li\u003e\n\u003cli\u003eAction planning, including an action plan download\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis course is also included in our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/personal-professional-development-training-package\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003e\u003cstrong\u003e15-course Personal and Professional Development Training Package.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706944360795,"sku":"01-PPD-01-079","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Group-of-business-professinals-in-a-team-meeting.png?v=1741620197"},{"product_id":"effective-presentations-training","title":"How to Construct and Deliver an Effective Presentation","description":"\u003cp\u003eThis power skill e-learning course will give you the tools and techniques to effectively present your ideas.\u003c\/p\u003e\n\u003ch3\u003eWhat is covered in the How to Construct and Deliver an Effective Presentation course?\u003c\/h3\u003e\n\u003cp\u003eOur online How to Construct and Deliver an Effective Presentation training course is broken down into the following sections and can be completed at your own pace. The course includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"0\" data-end=\"255\"\u003e\n\u003cp data-start=\"2\" data-end=\"34\"\u003e\u003cstrong data-start=\"2\" data-end=\"32\" data-is-only-node=\"\"\u003ePresentations with Purpose\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"37\" data-end=\"255\"\u003e\n\u003cli data-start=\"37\" data-end=\"86\"\u003eFocus on one main idea for your presentation.\u003c\/li\u003e\n\u003cli data-start=\"89\" data-end=\"149\"\u003eConsider how the audience will benefit from the concept.\u003c\/li\u003e\n\u003cli data-start=\"152\" data-end=\"196\"\u003eUse examples to bring your idea to life.\u003c\/li\u003e\n\u003cli data-start=\"199\" data-end=\"255\"\u003eTools for selecting goals and recognising key aspects.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"257\" data-end=\"501\"\u003e\n\u003cp data-start=\"259\" data-end=\"298\"\u003e\u003cstrong data-start=\"259\" data-end=\"296\" data-is-only-node=\"\"\u003eWho are you, and what do you want?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"301\" data-end=\"501\"\u003e\n\u003cli data-start=\"301\" data-end=\"359\"\u003eLearn about your audience to tailor your presentation.\u003c\/li\u003e\n\u003cli data-start=\"362\" data-end=\"415\"\u003eUse detective skills to understand your audience.\u003c\/li\u003e\n\u003cli data-start=\"418\" data-end=\"461\"\u003eFour tips to get to know your audience.\u003c\/li\u003e\n\u003cli data-start=\"464\" data-end=\"501\"\u003eActivity to reinforce the material.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"503\" data-end=\"769\"\u003e\n\u003cp data-start=\"505\" data-end=\"548\"\u003e\u003cstrong data-start=\"505\" data-end=\"546\" data-is-only-node=\"\"\u003eWhat to Say in Your Next Presentation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"551\" data-end=\"769\"\u003e\n\u003cli data-start=\"551\" data-end=\"607\"\u003eMake bold choices and avoid overcomplicating things.\u003c\/li\u003e\n\u003cli data-start=\"610\" data-end=\"666\"\u003eFocus on the big idea and goal to keep things clear.\u003c\/li\u003e\n\u003cli data-start=\"669\" data-end=\"725\"\u003eLearn the building blocks for effective information.\u003c\/li\u003e\n\u003cli data-start=\"728\" data-end=\"769\"\u003eTake a quiz to test your understanding.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"771\" data-end=\"976\" data-is-last-node=\"\"\u003e\n\u003cp data-start=\"773\" data-end=\"793\"\u003e\u003cstrong data-start=\"773\" data-end=\"791\" data-is-only-node=\"\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"796\" data-end=\"976\" data-is-last-node=\"\"\u003e\n\u003cli data-start=\"796\" data-end=\"845\"\u003eApply the steps of developing a presentation.\u003c\/li\u003e\n\u003cli data-start=\"848\" data-end=\"899\"\u003eDownloadable task to outline your presentation.\u003c\/li\u003e\n\u003cli data-start=\"902\" data-end=\"976\" data-is-last-node=\"\"\u003eExtra tips for keeping your presentation simple, focused, and effective.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this How to Construct and Deliver an Effective Presentation course?\u003c\/h3\u003e\n\u003cp\u003eWorking through this course will help you to identify what's urgent, what's not, and the big idea you should go for in your next presentation. You will explore what your audience wants and how to help them to care, identify four techniques to learn more about who your audience is and get to grips with 'stacking' your presentation: what information you should include or leave out. We help you push yourself and go that extra mile to help keep your next presentation simple, focused and effective.\u003c\/p\u003e\n\u003ch3\u003eHow to Construct and Deliver an Effective Presentation: Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis How to Construct and Deliver an Effective Presentation course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this How to Construct and Deliver an Effective Presentation course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this \u003cem\u003eHow to Construct and Deliver an Effective Presentation course\u003c\/em\u003e.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses, including\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/learning-to-say-no-training\"\u003e\u003cspan\u003e\u003cstrong\u003eLearning to\u003c\/strong\u003e \u003cstrong\u003eSay No - The Right Way\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e,\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003e\u003cspan\u003eHow to Improve Problem-Solving Skills\u003c\/span\u003e\u003c\/a\u003e \u003c\/strong\u003eand\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/delivering-constructive-criticism-training\"\u003e\u003cspan\u003e\u003cstrong\u003eHow to Effectively Deliver Criticism Online Course\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eView our full catalogue of online courses\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\"\u003e\u003cstrong\u003ehere\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706944262491,"sku":"01-PPD-01-092","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Manager-delivering-a-presentation.jpg?v=1741621772"},{"product_id":"creative-thinking-training","title":"Creative Thinking","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis course uses five concepts to explore the use of creative thinking in business and each of these is explored separately, for example: what is creative thinking; what happens if we don’t use creative thinking; what makes a creative thinker etc.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis Creative Thinking course uses five concepts to explore the use of creative thinking in business and each of these is explored separately, for example: what is creative thinking; what happens if we don't use creative thinking; what makes a creative thinker etc.\u003c\/p\u003e\n\u003cp\u003eReal life business scenarios are used to illustrate these concepts. Several tools and techniques for developing creative thinking are described, for example Edward de Bono’s Six Thinking Hats.\u003c\/p\u003e\n\u003cp\u003eThe course concludes with a section on how to successfully introduce creative thinking into your business, using two case studies to illustrate.\u003c\/p\u003e\n\u003ch3\u003eLearning Objectives\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course, learners will be able to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the role of creative thinking in business\u003c\/li\u003e\n\u003cli\u003eExplain the concepts of creativity and innovation and the conditions and processes required to encourage them\u003c\/li\u003e\n\u003cli\u003eDescribe the characteristics and behaviours associated with initiative, leadership, creativity and innovation and how to foster these attributes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this Creative Thinking online course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn successful completion of this course, you will be awarded a Virtual College certificate which you will be able to download and print immediately on completion.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eThis course will take approximately 20-30 minutes to complete, depending on learning speed.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis course is aimed at business leaders and professionals.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706944196955,"sku":"01-PPD-01-004","price":20.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Team-Members-in-meeting-sitting-on-beanbags.webp?v=1741680442"},{"product_id":"customer-care-training","title":"Customer Care","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis Customer Care course has been created to give businesses guidance on how to get that edge above competing establishments. The course will help learners understand the causes of poor customer care, good customer care skills and how to handle complaints.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eCustomer Care\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003etraining course has been created to give businesses guidance on how to get that edge above competing establishments.\u003c\/p\u003e\n\u003cp\u003eWith the intense competition nowadays having a great product at a great price can only get you so far. Better customer care may be that difference causing customers to choose you above other suppliers offering the same products or services.\u003c\/p\u003e\n\u003cp\u003eCompleting this customer service training course will help you understand why businesses need good customer care. You will learn the causes of poor customer care, good customer care skills and how to handle complaints.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eOn completion of this course learners will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003eRecognise why you need a customer care programme\u003c\/li\u003e\n    \u003cli\u003eUnderstand barriers to good customer care\u003c\/li\u003e\n    \u003cli\u003eUnderstand customer care skills and how to use them to overcome those barriers\u003c\/li\u003e\n    \u003cli\u003eBe able to develop a complaints handling procedure that strengthens the bond between your company and your customers\u003c\/li\u003e\n    \u003cli\u003eHave a plan to install a customer care programme in your company\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen you’ve completed this online training you will sit an online test and, once successful, you can download your Virtual College certificate.\u003c\/p\u003e\n\u003ch3\u003eLesson Plan\u003c\/h3\u003e\n\u003cp\u003eThe subjects covered in this online customer service training include:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCustomer Care: Introduction\u003c\/strong\u003e\n        \u003cul\u003e\n            \u003cli\u003eWho is this for?\u003c\/li\u003e\n            \u003cli\u003eWhat is customer care?\u003c\/li\u003e\n            \u003cli\u003eWhat do customers expect?\u003c\/li\u003e\n            \u003cli\u003eChallenge or opportunity?\u003c\/li\u003e\n            \u003cli\u003eSelf-assessment\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e     \n    \u003cli\u003e\n\u003cstrong\u003eWhy you need good customer care\u003c\/strong\u003e\n        \u003cul\u003e\n            \u003cli\u003eCustomer care does make a difference\u003c\/li\u003e\n            \u003cli\u003eIncome verses cost\u003c\/li\u003e\n            \u003cli\u003eSelling to customers\u003c\/li\u003e\n            \u003cli\u003eCustomer satisfaction\u003c\/li\u003e\n            \u003cli\u003eMedia\u003c\/li\u003e\n            \u003cli\u003eRecommendations\u003c\/li\u003e\n            \u003cli\u003ePeople don't just buy the product\u003c\/li\u003e\n            \u003cli\u003ePeople buy the experience\u003c\/li\u003e\n            \u003cli\u003eCustomer expectations\u003c\/li\u003e\n            \u003cli\u003eCompany image\u003c\/li\u003e\n            \u003cli\u003eA negative cycle\u003c\/li\u003e\n            \u003cli\u003eHappy customers\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n\n    \u003cli\u003e\n\u003cstrong\u003eCauses of poor customer care\u003c\/strong\u003e\n        \u003cul\u003e\n            \u003cli\u003eLack of customer orientated mission\u003c\/li\u003e\n            \u003cli\u003eLack of understanding what business is all about\u003c\/li\u003e\n            \u003cli\u003eLack of appreciation of their role\u003c\/li\u003e\n            \u003cli\u003eLack of commitment\u003c\/li\u003e\n            \u003cli\u003eLack of commitment: Communication\u003c\/li\u003e\n            \u003cli\u003eLack of employee welfare\u003c\/li\u003e\n            \u003cli\u003eLack of internal cooperation\u003c\/li\u003e\n            \u003cli\u003eLack of confidence or ability\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n\n    \u003cli\u003e\n\u003cstrong\u003eCustomer care skills\u003c\/strong\u003e\n        \u003cul\u003e\n            \u003cli\u003eSkill overview\u003c\/li\u003e\n            \u003cli\u003eAttitude and behaviour\u003c\/li\u003e\n            \u003cli\u003eAppearance\u003c\/li\u003e\n            \u003cli\u003eBody language\u003c\/li\u003e\n            \u003cli\u003eBody language: open or closed?\u003c\/li\u003e\n            \u003cli\u003eBody language: warm or cold?\u003c\/li\u003e\n            \u003cli\u003eBody language: mirroring\u003c\/li\u003e\n            \u003cli\u003eBody language: personal space\u003c\/li\u003e\n            \u003cli\u003eEyes and ears\u003c\/li\u003e\n            \u003cli\u003eWords and expressions\u003c\/li\u003e\n            \u003cli\u003eOpen questions\u003c\/li\u003e\n            \u003cli\u003eGiving attention\u003c\/li\u003e\n            \u003cli\u003eAssertiveness\u003c\/li\u003e\n            \u003cli\u003eCustomer perception\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n\n    \u003cli\u003e\n\u003cstrong\u003eHandling complaints\u003c\/strong\u003e\n        \u003cul\u003e\n            \u003cli\u003eHow to turn around an angry customer\u003c\/li\u003e\n            \u003cli\u003eGather information\u003c\/li\u003e\n            \u003cli\u003eTalk to your customers\u003c\/li\u003e\n            \u003cli\u003eUtilise the experts\u003c\/li\u003e\n            \u003cli\u003eChallenge yourself\u003c\/li\u003e\n            \u003cli\u003eDealing with complaints\u003c\/li\u003e\n            \u003cli\u003eHandling complaints\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n\n    \u003cli\u003e\n\u003cstrong\u003eYour campaign\u003c\/strong\u003e\n        \u003cul\u003e\n        \u003cli\u003eEmployer or employee?\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n\n    \u003cli\u003e\n\u003cstrong\u003eEmployer\u003c\/strong\u003e\n        \u003cul\u003e\n            \u003cli\u003eYour campaign plan\u003c\/li\u003e\n            \u003cli\u003e12 steps\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n\n    \u003cli\u003e\n\u003cstrong\u003eEmployee\u003c\/strong\u003e\n        \u003cul\u003e\n            \u003cli\u003eYour campaign plan\u003c\/li\u003e\n            \u003cli\u003e8 steps\u003c\/li\u003e\n        \u003c\/ul\u003e\n    \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this customer service training has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn completion of this customer care training you will be able to print a Virtual College certificate.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eApproximately 2 - 3 hours. The length of time taken depends entirely on how quickly you can study and absorb the material. The course is self-paced with 124 interactive screens and multiple components. You do not have to complete all the training in one session. Your progress will be recorded throughout.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis course is aimed at owners and managers of both small and large businesses. However, everything still applies to you if you are an employee.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706944131419,"sku":"01-PPD-01-005","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Two-people-in-discussions-with-each-other.webp?v=1741681550"},{"product_id":"stressful-situations-professional-personal-development-training","title":"Personal and Professional Development: Dealing with Stressful Situations","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis online course provides helpful and reassuring insights and advice about stress and ways to deal with stressful situations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eStress can have a major impact on our lives, and can leave us feeling unable to cope, depressed, or lonely, as discovered by a recent study from the Mental Health Foundation.\u003c\/p\u003e\n\u003cp\u003ePutting practices into place can help us cope when faced with stressful situations. Suitable for any learner, our free online course provides insights and advice regarding stress and all its components: triggers, responses, how different people cope, and tools and techniques that are frequently used to manage stress.\u003c\/p\u003e\n\u003cp\u003eThis dealing with stressful situations course explores the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn overview of what stress is including triggers and responses\u003c\/li\u003e\n\u003cli\u003eHow people cope with stress\u003c\/li\u003e\n\u003cli\u003eTools and techniques to use to manage stress\u003c\/li\u003e\n\u003cli\u003eHow to deal with stressful situations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis course is also included in our\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"\/courses\/personal-professional-development-training-package\" target=\"_blank\"\u003e\u003cspan\u003e\u003cstrong\u003e15-course Personal and Professional Development Training Package.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706944098651,"sku":"01-PPD-01-077","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Two-work-colleges-discussing-work-together.webp?v=1741685694"},{"product_id":"decision-making-training","title":"Decision Making","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThe course begins with a definition of decision making and explores the impact of good and bad decisions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThe course begins with a definition of decision making and explores the impact of good and bad decisions.\u003c\/p\u003e\n\u003cp\u003eThe seven steps to successful decision making are described and the module explores several tools and techniques for decision making. These are: T-chart, decision tree and a decision matrix. Examples are provided of these different techniques.\u003c\/p\u003e\n\u003cp\u003eThe course also describes three different types of decision: team, financial and formal and techniques to deal with these such as: multi-voting, cost-benefit analysis, Pareto analysis, SWOT and PEST analysis.\u003c\/p\u003e\n\u003cp\u003eFinally, the module concludes with the effects poor decisions can have on a project or business.\u003c\/p\u003e\n\u003ch3\u003eWho should take this course?\u003c\/h3\u003e\n\u003cp\u003eThis module is aimed at project managers, leaders and professionals who will need to make business critical decisions as well as day-to-day choices as part of their role. By taking this course, learners can strengthen their decision making skills and understand the different techniques and methods for making effective decisions.\u003c\/p\u003e\n\u003ch3\u003eWhat does this course cover?\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course, learners will be able to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the principles of effective decision making\u003c\/li\u003e\n\u003cli\u003eUnderstand the different decision making techniques\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706944033115,"sku":"01-PPD-01-006","price":20.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Three-Team-members-working-together-over-laptop.webp?v=1741686697"},{"product_id":"digital-skills-training","title":"Digital Business Skills Suite","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis digital business skills suite is a course built from 27 bite-sized modules, designed for learners developing their digital marketing knowledge for business. Learn about social media, writing for websites, analytics and SEO.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eBusinesses are now firmly planted in the digital age, with more people able to access the internet than ever before. It’s important to have a social media presence, a working website and associated analytics, but without any digital business objectives, can you truly measure the progress you are making?\u003c\/p\u003e\n\u003cp\u003eWith more customers available online than ever before, it is important that businesses recognise the importance of being active on social media, running social media campaigns, having effective and user-friendly websites, and being able to measure the effectiveness of their digital marketing campaigns.\u003c\/p\u003e\n\u003cp\u003eThis digital business skills suite is a course built from 27 bite-sized modules, designed for learners developing their digital marketing knowledge for business\u003c\/p\u003e\n\u003ch3\u003eWho should take this course?\u003c\/h3\u003e\n\u003cp\u003eThe digital business skills suite is aimed at those with little or no prior experience in digital business and marketing and who wish to develop their knowledge of how to use digital methods to market their business.\u003c\/p\u003e\n\u003cp\u003eThis includes training providers who deliver face to face training in digital skills who wish to offer a blended programme, individuals who wish to up-skill in using digital marketing techniques and businesses who wish to increase skills in-house in using digital marketing tools and technologies.\u003c\/p\u003e\n\u003ch3\u003eWhat does this course cover?\u003c\/h3\u003e\n\u003cp\u003eUpon completion of this training suite, learners will be able to implement digital marketing skills and strategies into writing for websites and social media campaigns, and begin to have an understanding of analytical data and how to measure the success of a digital marketing campaign.\u003c\/p\u003e\n\u003cp\u003eWith this online training, learners will be able to identify the popular social media platforms including Facebook, Twitter and LinkedIn, be able to describe what they can be used for, and understand how to implement a social media campaign. Learners will also understand the full benefits of a strong company website, will be able to write for the website and have a clear understanding of basic web design.\u003c\/p\u003e\n\u003ch3\u003eE-learning modules\u003c\/h3\u003e\n\u003cp\u003eThis e-learning suite is made up of the following modules:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Social Media Tools\u003c\/li\u003e\n\u003cli\u003eIntroduction to Facebook for Business\u003c\/li\u003e\n\u003cli\u003eIntroduction to Twitter for Business\u003c\/li\u003e\n\u003cli\u003eIntroduction to LinkedIn for Business\u003c\/li\u003e\n\u003cli\u003eIntroduction to Social Media Management Tools\u003c\/li\u003e\n\u003cli\u003eImplementing a Facebook campaign for your business\u003c\/li\u003e\n\u003cli\u003eImplementing a Twitter campaign for your business\u003c\/li\u003e\n\u003cli\u003eImplementing a LinkedIn campaign for your business\u003c\/li\u003e\n\u003cli\u003eIntroduction to the use of websites for businesses\u003c\/li\u003e\n\u003cli\u003eWebsite design tools: advantages and disadvantages\u003c\/li\u003e\n\u003cli\u003eWebsite design basics\u003c\/li\u003e\n\u003cli\u003eWriting for your website\u003c\/li\u003e\n\u003cli\u003eMobile-friendly websites\u003c\/li\u003e\n\u003cli\u003eWebsite user experience and psychology\u003c\/li\u003e\n\u003cli\u003eHosting a website\u003c\/li\u003e\n\u003cli\u003eWebsite security\u003c\/li\u003e\n\u003cli\u003eIntroduction to and using digital marketing and analytics to drive business\u003c\/li\u003e\n\u003cli\u003eWhat is data analytics?\u003c\/li\u003e\n\u003cli\u003eOverview of SEO\u003c\/li\u003e\n\u003cli\u003eDeveloping digital business objectives\u003c\/li\u003e\n\u003cli\u003eAnalysing the success of a digital marketing campaign\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eHaving completed this training, learners will be able to:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the importance of social media for business\u003c\/li\u003e\n\u003cli\u003eRecognise what impact a social media campaign will have on your business and how to implement one\u003c\/li\u003e\n\u003cli\u003eBe able to understand key website aspects from design, writing web copy, SEO and data analytics, website hosting, and mobile-friendly websites\u003c\/li\u003e\n\u003cli\u003eDevelop business objectives and be able to look at how successful a digital marketing campaign has been.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706944000347,"sku":"01-PPD-01-007","price":60.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Young-women-working-on-her-laptop.webp?v=1741687960"},{"product_id":"digital-marketing-training","title":"Digital Marketing Training","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eWe have developed this digital marketing training course to give you the knowledge and confidence to start your own digital marketing plan.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eDigital marketing channels are one of the biggest areas of expenditure in marketing budgets with budgets increasing every year, as more potential channels become available and online shopping increases its market share.\u003c\/p\u003e\n\u003cp\u003eDigital marketing is constantly evolving with new channels and new methods for communicating with customers being developed more frequently than ever before, and data analytics becoming a crucial factor in predicting and capitalising on trends.\u003c\/p\u003e\n\u003cp\u003eThis is why we have developed a digital marketing training course that will give you the knowledge and confidence to start your own digital marketing plan, track its progress and analyse the results, as well as set up and evaluate marketing analytics.\u003c\/p\u003e\n\u003ch3\u003eWho should take this course?\u003c\/h3\u003e\n\u003cp\u003eThis digital marketing course has been designed for anyone wanting to create a digital marketing strategy and boost their online presence. This course is also great for students hoping to start a digital marketing career, or anyone applying for a digital marketing role and are looking to boost their CV.\u003c\/p\u003e\n\u003ch3\u003eWhat is included?\u003c\/h3\u003e\n\u003cp\u003eWithin the five bite-sized modules covered in this online digital marketing training, you will learn about a range of digital marketing techniques and analysis strategies. The following topics are covered:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to and using digital marketing and analytics to drive business\u003c\/li\u003e\n\u003cli\u003eWhat are data analytics?\u003c\/li\u003e\n\u003cli\u003eOverview of SEO\u003c\/li\u003e\n\u003cli\u003eDeveloping digital business objectives\u003c\/li\u003e\n\u003cli\u003eAnalysing the success of a digital marketing campaign\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTraining Outcomes\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course, you will be able to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCreate and analyse your own digital marketing strategy\u003c\/li\u003e\n\u003cli\u003eUnderstand\u003cspan\u003e \u003c\/span\u003ehow SEO\u003cspan\u003e \u003c\/span\u003ecan impact your business and how to get your website to the top of search engine results\u003c\/li\u003e\n\u003cli\u003eUnderstand how to create digital business objectives and use them to develop your business and build an online presence\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this training has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003cp\u003eThese modules were developed alongside The Tech Partnership to support the Digital Business Skills qualification. The Tech Partnership operated from 2014 to 2018 as a network of employers collaborating to create the skills for the UK digital economy.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eThis training will take approximately 2-3 hours to complete, depending on how quickly learners can study and absorb the material. Learners do not have to complete all the training in one session, as progress is recorded throughout.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis digital marketing training course is aimed at those with little or no prior experience in digital business and marketing and who wish to develop their knowledge of digital marketing techniques. This includes training providers who deliver face-to-face training in digital skills and wish to offer a blended programme, individuals who wish to upskill and develop their digital marketing skills, and businesses who wish to increase digital marketing skills in-house.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e\n\u003ch3\u003eTest and certificate\u003c\/h3\u003e\n\u003cp\u003eAt the end of each bite-sized module, there will be a test, which consists of 15 multiple-choice questions. Learners are required to achieve a 75% pass mark, and, if necessary, may attempt the test six times at no extra cost. If learners do not achieve the 75% pass mark, further attempts may be given by contacting our support team.\u003c\/p\u003e\n\u003cp\u003eLearners will be able to download digital certificates on completion of each bite-sized module. These can be printed, and we suggest you keep it for your records.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943902043,"sku":"01-PPD-01-008","price":20.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Young-lady-wearing-headphones-while-working-on-laptop.webp?v=1741689311"},{"product_id":"delivering-constructive-criticism-training","title":"How To Effectively Deliver Criticism","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis short course has been designed to help you learn how to give criticism effectively so that it is heard, understood and acted upon.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003ch3\u003eWhat is covered in this How to Effectively Deliver Criticism course?\u003c\/h3\u003e\n\u003cp\u003eOur online How To Effectively Deliver Criticism training course is broken down into the following sections and can be completed at your own pace. The course includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"275\" data-start=\"0\"\u003e\n\u003cp data-end=\"35\" data-start=\"2\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"33\" data-start=\"2\"\u003eIntentions Behind Criticism\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"275\" data-start=\"38\"\u003e\n\u003cli data-end=\"108\" data-start=\"38\"\u003eUnderstand the importance of your intentions when giving feedback.\u003c\/li\u003e\n\u003cli data-end=\"183\" data-start=\"111\"\u003eLearn the difference between constructive and destructive criticism.\u003c\/li\u003e\n\u003cli data-end=\"227\" data-start=\"186\"\u003eStudy a case on containing criticism.\u003c\/li\u003e\n\u003cli data-end=\"275\" data-start=\"230\"\u003eComplete a quiz to reinforce your learning.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"527\" data-start=\"277\"\u003e\n\u003cp data-end=\"305\" data-start=\"279\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"303\" data-start=\"279\"\u003eGiving the Criticism\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"527\" data-start=\"308\"\u003e\n\u003cli data-end=\"383\" data-start=\"308\"\u003eLearn how to deliver criticism effectively to avoid negative reactions.\u003c\/li\u003e\n\u003cli data-end=\"461\" data-start=\"386\"\u003eUnderstand the impact of tone of voice before using the right language.\u003c\/li\u003e\n\u003cli data-end=\"527\" data-start=\"464\"\u003eDiscover the 'Three 'I's' method for more effective feedback.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"702\" data-start=\"529\"\u003e\n\u003cp data-end=\"565\" data-start=\"531\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"563\" data-start=\"531\"\u003eSupporting Actionable Change\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"702\" data-start=\"568\"\u003e\n\u003cli data-end=\"637\" data-start=\"568\"\u003eTurn criticism into constructive feedback that encourages change.\u003c\/li\u003e\n\u003cli data-end=\"702\" data-start=\"640\"\u003eLearn how to communicate what needs to change with examples.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"860\" data-start=\"704\"\u003e\n\u003cp data-end=\"726\" data-start=\"706\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"724\" data-start=\"706\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-is-last-node=\"\" data-end=\"860\" data-start=\"729\"\u003e\n\u003cli data-end=\"798\" data-start=\"729\"\u003eApply your learning by writing criticism for different scenarios.\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"860\" data-start=\"801\"\u003ePractice constructing and delivering effective criticism.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this How To Effectively Deliver Criticism course?\u003c\/h3\u003e\n\u003cp\u003eThis short course has been designed to help you deliver criticism in the most effective way possible. In it, you'll learn the difference between destructive and constructive criticism, why positive intentions are key to effective criticism and why tone of voice and choice of words matter when giving criticism. These power skills are extremely beneficial in the workplace and can help further your personal and professional development.\u003c\/p\u003e\n\u003ch3\u003eHow To Effectively Deliver Criticism: Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this How To Effectively Deliver Criticism course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this How To Effectively Deliver Criticism course.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses, including\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/dealing-with-difficult-situations-training\"\u003e\u003cspan\u003e\u003cstrong\u003eDealing with Difficult Situations\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e,\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003eHow to Improve Problem-Solving Skills\u003c\/a\u003e \u003c\/strong\u003e\u003c\/span\u003eand\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/learning-to-say-no-training\"\u003e\u003cspan\u003e\u003cstrong\u003eLearning to Say No - The Right Way\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eView our full catalogue of online courses\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\"\u003e\u003cspan\u003e\u003cstrong\u003ehere\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943836507,"sku":"01-PPD-01-097","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Three-Professionals-In-meeting-discussing-work.webp?v=1741690242"},{"product_id":"public-speaking-training","title":"Effective Public Speaking","description":"\u003cp\u003e\u003cspan\u003eOur online Effective Public Speaking training course is broken down into the following sections and can be completed at your own pace. The course includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"209\" data-start=\"0\"\u003e\n\u003cp data-end=\"40\" data-start=\"2\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"38\" data-start=\"2\"\u003eDifferent Types of Communication\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"209\" data-start=\"43\"\u003e\n\u003cli data-end=\"116\" data-start=\"43\"\u003eFocus on one big idea and a clear goal for effective public speaking.\u003c\/li\u003e\n\u003cli data-end=\"209\" data-start=\"119\"\u003eExplore four types of communication to guide your audience towards your desired outcome.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"355\" data-start=\"211\"\u003e\n\u003cp data-end=\"236\" data-start=\"213\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"234\" data-start=\"213\"\u003eKeeping it Simple\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"355\" data-start=\"239\"\u003e\n\u003cli data-end=\"290\" data-start=\"239\"\u003eLearn 3 tips for simplifying your presentation.\u003c\/li\u003e\n\u003cli data-end=\"355\" data-start=\"293\"\u003ePractice simplifying your big idea through a quick exercise.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"554\" data-start=\"357\"\u003e\n\u003cp data-end=\"405\" data-start=\"359\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"403\" data-start=\"359\"\u003eWhat Gets in the Way of Public Speaking?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"554\" data-start=\"408\"\u003e\n\u003cli data-end=\"483\" data-start=\"408\"\u003eIdentify factors that affect public speaking, including comfort habits.\u003c\/li\u003e\n\u003cli data-end=\"554\" data-start=\"486\"\u003eLearn techniques to overcome nerves and improve your presentation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"697\" data-start=\"556\"\u003e\n\u003cp data-end=\"578\" data-start=\"558\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"576\" data-start=\"558\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-is-last-node=\"\" data-end=\"697\" data-start=\"581\"\u003e\n\u003cli data-is-last-node=\"\" data-end=\"697\" data-start=\"581\"\u003eTest your skills with a quiz to apply what you've learned in helping a virtual speaker improve their presentation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this Effective Public Speaking course?\u003c\/h3\u003e\n\u003cp\u003eThis short course has been designed to help you feel confident and comfortable when public speaking. We give you hints and tips to ensure you make the most of a public speaking opportunity and explore the different types of communication that will help you get there. These skills are extremely beneficial in growing your personal and professional development.\u003c\/p\u003e\n\u003ch3\u003eEffective Public Speaking Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this Effective Public Speaking course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this Effective Public Speaking course.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses, including\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/dealing-with-difficult-situations-training\"\u003e\u003cspan\u003e\u003cstrong\u003eDealing with Difficult Situations\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e,\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003eHow to Improve Problem-Solving Skills\u003c\/a\u003e \u003c\/strong\u003e\u003c\/span\u003eand\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/learning-to-say-no-training\"\u003e\u003cspan\u003e\u003cstrong\u003eLearning to Say No - The Right Way\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eView our full catalogue of online courses\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\"\u003e\u003cspan\u003e\u003cstrong\u003ehere\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943770971,"sku":"01-PPD-01-098","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Women-with-microphone-speaking-at-an-event.webp?v=1741692159"},{"product_id":"emotional-intelligence-training","title":"Introduction to Emotional Intelligence","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis course looks at emotional intelligence and having the ability to understand and manage your emotions and those of the people around you.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eHow are you affected by situations, trigger words or people around you?\u003c\/p\u003e\n\u003cp\u003eCan you change your reactions to these triggers and situations or your emotional state?\u003c\/p\u003e\n\u003cp\u003eHow can you practice and improve using your emotional intelligence?\u003c\/p\u003e\n\u003ch3\u003eLearning Objectives\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course, learners will:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the concept of emotional intelligence\u003c\/li\u003e\n\u003cli\u003eUnderstand how emotional intelligence can impact on how you deal with different situations in the workplace.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn successful completion of this course, you will be awarded a Virtual College certificate, which you will be able to download and print immediately on completion.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eThis course will take approximately 30 minutes to complete, depending on learning speed.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis module is aimed at team leaders.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943672667,"sku":"01-PPD-01-009","price":20.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Lady-Smiling-at-Camera.webp?v=1741693160"},{"product_id":"forming-a-robust-opinion-training","title":"How to Form a Robust Opinion","description":"\u003cp\u003e\u003cspan\u003eOur online How to Construct a Robust Opinion training course is broken down into the following sections and can be completed at your own pace. The course includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"178\" data-start=\"0\"\u003e\n\u003cp data-end=\"16\" data-start=\"2\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"14\" data-start=\"2\"\u003eResearch\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"178\" data-start=\"19\"\u003e\n\u003cli data-end=\"92\" data-start=\"19\"\u003eExplore the difference between quantitative and qualitative research.\u003c\/li\u003e\n\u003cli data-end=\"178\" data-start=\"95\"\u003eUnderstand the importance of primary research in forming evidence-based opinions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"394\" data-start=\"180\"\u003e\n\u003cp data-end=\"222\" data-start=\"182\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"220\" data-start=\"182\"\u003eAssessing the Validity of Research\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"394\" data-start=\"225\"\u003e\n\u003cli data-end=\"303\" data-start=\"225\"\u003eLearn how to assess the validity of information in a world of 'fake news.'\u003c\/li\u003e\n\u003cli data-end=\"394\" data-start=\"306\"\u003eUnderstand The TRAAP Test and complete a matching activity to reinforce your learning.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"541\" data-start=\"396\"\u003e\n\u003cp data-end=\"413\" data-start=\"398\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"411\" data-start=\"398\"\u003eInferring\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"541\" data-start=\"416\"\u003e\n\u003cli data-end=\"480\" data-start=\"416\"\u003eDiscover the role of inferring in building a robust opinion.\u003c\/li\u003e\n\u003cli data-end=\"541\" data-start=\"483\"\u003eParticipate in exercises to apply inferring in practice.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"663\" data-start=\"543\"\u003e\n\u003cp data-end=\"565\" data-start=\"545\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"563\" data-start=\"545\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-is-last-node=\"\" data-end=\"663\" data-start=\"568\"\u003e\n\u003cli data-is-last-node=\"\" data-end=\"663\" data-start=\"568\"\u003eTest your skills in constructing and evidencing a robust opinion with hypothetical scenarios.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this How to Construct a Robust Opinion course?\u003c\/h3\u003e\n\u003cp\u003eThis short course has been designed to help you to construct a robust opinion in the most effective way possible. It will take you through three steps to help you form an opinion that's thoughtful and nuanced, starting with researching your topic, then assessing the information, and finally inferring what it all means. You will learn to identify different types of research by looking at examples of quantitative and qualitative information, and primary and secondary research as well as be able to apply and combine both deductive and inductive reasoning skills.\u003c\/p\u003e\n\u003ch3\u003eHow to Construct a Robust Opinion Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this How to Construct a Robust Opinion course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this How to Construct a Robust Opinion course.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial',sans-serif; mso-bidi-font-family: 'Times New Roman \\(Body CS\\)';\"\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses, including \u003ca href=\"\/courses\/dealing-with-difficult-situations-training\"\u003e\u003cb\u003eDealing with Difficult Situations\u003c\/b\u003e\u003c\/a\u003e, \u003cb\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003eHow to Improve Problem-Solving Skills\u003c\/a\u003e \u003c\/b\u003eand \u003ca href=\"\/courses\/learning-to-say-no-training\"\u003e\u003cb\u003eLearning to Say No - The Right Way\u003c\/b\u003e\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial',sans-serif; mso-bidi-font-family: 'Times New Roman \\(Body CS\\)';\"\u003eView our full catalogue of online courses \u003ca href=\"\/courses\"\u003e\u003cb\u003ehere\u003c\/b\u003e\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943639899,"sku":"01-PPD-01-093","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Group-of-professionals-in-discussions.webp?v=1741693836"},{"product_id":"receiving-feedback-training","title":"Giving and Receiving Feedback","description":"\u003cp\u003e\u003cspan\u003eOur online Giving and Receiving Feedback training course is broken down into the following sections and can be completed at your own pace. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe course includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"0\" data-end=\"241\"\u003e\n\u003cp data-start=\"2\" data-end=\"25\"\u003e\u003cstrong data-start=\"2\" data-end=\"23\" data-is-only-node=\"\"\u003eWhat is Feedback?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"28\" data-end=\"241\"\u003e\n\u003cli data-start=\"28\" data-end=\"90\"\u003eExplore multiple definitions of feedback and how it feels.\u003c\/li\u003e\n\u003cli data-start=\"93\" data-end=\"154\"\u003eLearn about different types of feedback in the workplace.\u003c\/li\u003e\n\u003cli data-start=\"157\" data-end=\"241\"\u003eAnalyse four workplace scenarios and complete a quiz to test your understanding.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"243\" data-end=\"521\"\u003e\n\u003cp data-start=\"245\" data-end=\"261\"\u003e\u003cstrong data-start=\"245\" data-end=\"259\" data-is-only-node=\"\"\u003eInitiative\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"264\" data-end=\"521\"\u003e\n\u003cli data-start=\"264\" data-end=\"316\"\u003eDefine initiative and understand its importance.\u003c\/li\u003e\n\u003cli data-start=\"319\" data-end=\"380\"\u003eReflect on your own level of initiative and independence.\u003c\/li\u003e\n\u003cli data-start=\"383\" data-end=\"447\"\u003eLearn how to activate initiative to improve problem-solving.\u003c\/li\u003e\n\u003cli data-start=\"450\" data-end=\"521\"\u003ePractice identifying workplace problems in an interactive exercise.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"523\" data-end=\"765\"\u003e\n\u003cp data-start=\"525\" data-end=\"546\"\u003e\u003cstrong data-start=\"525\" data-end=\"544\" data-is-only-node=\"\"\u003eSelf-Assessment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"549\" data-end=\"765\"\u003e\n\u003cli data-start=\"549\" data-end=\"620\"\u003eReflect on how you handle feedback through a short self-assessment.\u003c\/li\u003e\n\u003cli data-start=\"623\" data-end=\"690\"\u003eAnswer thoughtful prompts to gain insights into your responses.\u003c\/li\u003e\n\u003cli data-start=\"693\" data-end=\"765\"\u003eUse honest reflection to improve how you process and apply feedback.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"767\" data-end=\"987\" data-is-last-node=\"\"\u003e\n\u003cp data-start=\"769\" data-end=\"789\"\u003e\u003cstrong data-start=\"769\" data-end=\"787\" data-is-only-node=\"\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"792\" data-end=\"987\" data-is-last-node=\"\"\u003e\n\u003cli data-start=\"792\" data-end=\"854\"\u003eReflect on past feedback experiences using guided prompts.\u003c\/li\u003e\n\u003cli data-start=\"857\" data-end=\"919\"\u003eUnderstand your typical reactions and how to improve them.\u003c\/li\u003e\n\u003cli data-start=\"922\" data-end=\"987\" data-is-last-node=\"\"\u003eLearn how to modify your approach to make the most of feedback.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this Giving and Receiving Feedback course?\u003c\/h3\u003e\n\u003cp\u003eBy completing this course, you'll learn valuable skills to use in the workplace. This topic is known as a power skill, and when you complete it, you'll be able to identify different types of feedback and the appropriate ways to respond to them, learn the importance of both positive and negative feedback, reflect on how you respond to feedback, and the impact this has on your career development and progression. You'll also learn how to think more objectively about the way you handle feedback. It's important to note that while feedback might be labelled as positive or negative, if you can think of it in a neutral way, as simply feedback, it can make it easier to digest. But that can be tricky to do, and that's why the focus of this short course is on handling negative feedback.\u003c\/p\u003e\n\u003ch3\u003eGiving and Receiving Feedback Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this Giving and Receiving Feedback course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this Giving and Receiving Feedback course.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial',sans-serif; mso-bidi-font-family: 'Times New Roman \\(Body CS\\)';\"\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses, including \u003ca href=\"\/courses\/dealing-with-difficult-situations-training\"\u003e\u003cb\u003eDealing with Difficult Situations\u003c\/b\u003e\u003c\/a\u003e, \u003cb\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003eHow to Improve Problem-Solving Skills\u003c\/a\u003e \u003c\/b\u003eand \u003ca href=\"\/courses\/learning-to-say-no-training\"\u003e\u003cb\u003eLearning to Say No - The Right Way\u003c\/b\u003e\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial',sans-serif; mso-bidi-font-family: 'Times New Roman \\(Body CS\\)';\"\u003eView our full catalogue of online courses \u003ca href=\"\/courses\"\u003e\u003cb\u003ehere\u003c\/b\u003e\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943541595,"sku":"01-PPD-01-090","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Women-professional-giving-feedback-to-work-colleague.webp?v=1741705213"},{"product_id":"dealing-with-difficult-situations-training","title":"How to Deal With Difficult Situations","description":"\u003cp\u003e\u003cspan\u003eOur online Dealing with Difficult Situations training course is broken down into the following sections and can be completed at your own pace. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe course includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"274\" data-start=\"0\"\u003e\n\u003cp data-end=\"33\" data-start=\"2\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"31\" data-start=\"2\"\u003eHow Do You Feel About It?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"274\" data-start=\"36\"\u003e\n\u003cli data-end=\"125\" data-start=\"36\"\u003eUnderstand how difficult situations at work trigger physical and emotional responses.\u003c\/li\u003e\n\u003cli data-end=\"185\" data-start=\"128\"\u003eLearn the benefits of stepping away from a situation.\u003c\/li\u003e\n\u003cli data-end=\"274\" data-start=\"188\"\u003eComplete a reflection activity on a recent workplace challenge and your reactions.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"516\" data-start=\"276\"\u003e\n\u003cp data-end=\"316\" data-start=\"278\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"314\" data-start=\"278\"\u003eWhat Do You Want to Do About It?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"516\" data-start=\"319\"\u003e\n\u003cli data-end=\"380\" data-start=\"319\"\u003eExplore actionable steps to address workplace challenges.\u003c\/li\u003e\n\u003cli data-end=\"453\" data-start=\"383\"\u003eLearn about workplace processes for handling difficult situations.\u003c\/li\u003e\n\u003cli data-end=\"516\" data-start=\"456\"\u003eEngage with a case study and quiz to reinforce learning.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"747\" data-start=\"518\"\u003e\n\u003cp data-end=\"556\" data-start=\"520\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"554\" data-start=\"520\"\u003eCommunicating Your Perspective\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"747\" data-start=\"559\"\u003e\n\u003cli data-end=\"624\" data-start=\"559\"\u003eLearn strategies to discuss difficult situations effectively.\u003c\/li\u003e\n\u003cli data-end=\"692\" data-start=\"627\"\u003eDiscover four key tips for clear and confident communication.\u003c\/li\u003e\n\u003cli data-end=\"747\" data-start=\"695\"\u003ePractice with a conversational cheat sheet quiz.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"884\" data-start=\"749\"\u003e\n\u003cp data-end=\"771\" data-start=\"751\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"769\" data-start=\"751\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-is-last-node=\"\" data-end=\"884\" data-start=\"774\"\u003e\n\u003cli data-end=\"825\" data-start=\"774\"\u003eReflect on how you handle difficult situations.\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"884\" data-start=\"828\"\u003eIdentify ways to adjust your approach in the future.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this Dealing with Difficult Situations course?\u003c\/h3\u003e\n\u003cp\u003eIn this course, you'll find out how to deal with difficult situations so that in the future, you'll be able to resolve them swiftly and effectively. Workplace conflict can be a useful tool for growth and change, but only if it's managed well. By taking part in this course, you'll learn how to analyse your emotions and practise describing them with words. You'll learn how to get the best outcome out of a difficult conversation by focusing on facts and observed behaviours. This power skill can be extremely beneficial in your job role.\u003c\/p\u003e\n\u003ch3\u003eDealing with Difficult Situations Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis Dealing with Difficult Situations course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this Dealing with Difficult Situations course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this Dealing with Difficult Situations course.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial',sans-serif; mso-bidi-font-family: 'Times New Roman \\(Body CS\\)';\"\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses, including \u003ca href=\"\/courses\/dealing-with-difficult-situations-training\"\u003e\u003cb\u003eDealing with Difficult Situations\u003c\/b\u003e\u003c\/a\u003e, \u003cb\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003eHow to Improve Problem-Solving Skills\u003c\/a\u003e \u003c\/b\u003eand \u003ca href=\"\/courses\/learning-to-say-no-training\"\u003e\u003cb\u003eLearning to Say No - The Right Way\u003c\/b\u003e\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial',sans-serif; mso-bidi-font-family: 'Times New Roman \\(Body CS\\)';\"\u003eView our full catalogue of online courses \u003ca href=\"\/courses\"\u003e\u003cb\u003ehere\u003c\/b\u003e\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943476059,"sku":"01-PPD-01-091","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Women-with-hand-on-head-while-on-her-laptop.webp?v=1741706022"},{"product_id":"problem-solving-training","title":"How to Improve Problem-Solving Skills","description":"\u003cp\u003e\u003cspan\u003eOur online How to Improve Problem Solving Skills training course is broken down into the following sections and can be completed at your own pace. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe course includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"93\" data-start=\"0\"\u003e\n\u003cstrong data-is-only-node=\"\" data-end=\"20\" data-start=\"2\"\u003eGrowth Mindset\u003c\/strong\u003e: Learn how your mindset affects problem-solving and the power of 'yet'\u003c\/li\u003e\n\u003cli data-end=\"198\" data-start=\"94\"\u003e\n\u003cstrong data-is-only-node=\"\" data-end=\"110\" data-start=\"96\"\u003eInitiative\u003c\/strong\u003e: Understand initiative, assess your independence, and activate problem-solving skills\u003c\/li\u003e\n\u003cli data-end=\"316\" data-start=\"199\"\u003e\n\u003cstrong data-is-only-node=\"\" data-end=\"228\" data-start=\"201\"\u003eImagination \u0026amp; Iteration\u003c\/strong\u003e: Develop creative thinking for lateral problem-solving through interactive activities\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"401\" data-start=\"317\"\u003e\n\u003cstrong data-is-only-node=\"\" data-end=\"337\" data-start=\"319\"\u003eExtension Task\u003c\/strong\u003e: Reflect on your learning with a quiz to reinforce key concepts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this How to Improve Problem Solving Skills course?\u003c\/h3\u003e\n\u003cp\u003eBy completing this course, you'll learn valuable skills to use in the workplace. This topic is known as a power skill, and when you complete it, you'll learn how to develop a growth mindset to set a strong foundation for building on your problem-solving skills. You'll be able to identify four ways to develop and activate a stronger sense of initiative, including awareness, curiosity, bravery and communication and explore the connections between imagination and lateral and logical thinking, and find out how they support each other to improve your problem-solving skills.\u003c\/p\u003e\n\u003ch3\u003eHow to Improve Problem-Solving Skills Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this How to Improve Problem-Solving Skills course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this How to Improve Problem-Solving Skills course.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial',sans-serif; mso-bidi-font-family: 'Times New Roman \\(Body CS\\)';\"\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses, including \u003ca href=\"\/courses\/dealing-with-difficult-situations-training\"\u003e\u003cb\u003eDealing with Difficult Situations\u003c\/b\u003e\u003c\/a\u003e, \u003cb\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003eHow to Improve Problem-Solving Skills\u003c\/a\u003e \u003c\/b\u003eand \u003ca href=\"\/courses\/learning-to-say-no-training\"\u003e\u003cb\u003eLearning to Say No - The Right Way\u003c\/b\u003e\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial',sans-serif; mso-bidi-font-family: 'Times New Roman \\(Body CS\\)';\"\u003eView our full catalogue of online courses \u003ca href=\"\/courses\"\u003e\u003cb\u003ehere\u003c\/b\u003e\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943443291,"sku":"01-PPD-01-096","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Man-in-office-writing-on-postit-notes.webp?v=1741706970"},{"product_id":"negotiation-influence-professional-personal-development-online-training","title":"Personal Professional Development: Influencing, Negotiating and Networking","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis short online course will help you understand how to effectively develop and use your influencing, negotiating and networking skills – three skills that can have a positive impact on your professional life.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eIn our professional lives, we are constantly communicating. We can communicate for many different reasons, but often we are sharing our ideas, discussing work priorities or meeting new people – and the success of these conversations will depend on how we communicate.\u003c\/p\u003e\n\u003cp\u003eThis is where our influencing, negotiating and network skills come into play. These aren’t skills that come naturally to everyone, but an understanding of how they work will take you a long way.\u003c\/p\u003e\n\u003cp\u003eSuitable for anyone in any role, our short online course will give you knowledge, insights and techniques to help improve these skills and take you further in your professional life.\u003c\/p\u003e\n\u003cp\u003eThe course covers the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNegotiating and influencing, the differences and how they are used\u003c\/li\u003e\n\u003cli\u003eEmotional intelligence\u003c\/li\u003e\n\u003cli\u003eCommunication within influencing and negotiating\u003c\/li\u003e\n\u003cli\u003eStrategy of influencing and negotiating\u003c\/li\u003e\n\u003cli\u003eHow to network effectively\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis course is also included in our \u003ca href=\"\/courses\/personal-professional-development-training-package\"\u003e\u003cstrong\u003e15-course Personal Professional Development Training Package.\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943181147,"sku":"01-PPD-01-081","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Team-Members-In-a-meeting-in-heavy-discussions.webp?v=1741707998"},{"product_id":"learning-to-say-no-training","title":"Learning to Say No - The Right Way","description":"\u003cp\u003eLearn to understand why saying no can feel so hard, and how to make it easier.\u003c\/p\u003e\n\u003ch3\u003eWhy take this Learning to Say No - The Right Way course?\u003c\/h3\u003e\n\u003cp\u003eThis short course has been designed to give you an insight into those wide-ranging, complex factors, helping you to understand why saying no can feel so hard and giving you tips and ideas on how to make it a little easier. In it, you will learn to understand the complex reasons that may prevent us from saying no in the workplace and how to reflect on your own personal habits around saying no. This power skill is extremely benefitial for the progression of your personal and professional development.\u003c\/p\u003e\n\u003ch3\u003eHow to Learning to Say No - The Right Way Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this Learning to Say No - The Right Way course, you will be able to download and print a Virtual College certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this Learning to Say No - The Right Way course.\u003c\/p\u003e\n\u003ch3\u003eFurther online training courses\u003c\/h3\u003e\n\u003cp\u003eWe have over 300 accredited online courses and a wide selection of personal and professional development courses including \u003ca href=\"\/courses\/dealing-with-difficult-situations-training\"\u003e\u003cstrong\u003eDealing with Difficult Situations\u003c\/strong\u003e\u003c\/a\u003e, \u003cstrong\u003e\u003ca href=\"\/courses\/problem-solving-training\"\u003eHow to Improve Problem-Solving Skills\u003c\/a\u003e\u003c\/strong\u003eand \u003ca href=\"\/courses\/forming-a-robust-opinion-training\"\u003e\u003cstrong\u003eHow to Construct a Robust Opinion\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eView our full catalogue of online courses \u003ca href=\"\/courses\"\u003e\u003cstrong\u003ehere\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943148379,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Learning-to-Say-No-The-Right-Way-Thumbnail.webp?v=1741769320"},{"product_id":"digital-profile-training","title":"Managing Your Professional Digital Profile","description":"\u003cp\u003eProfessionalism in the workplace is essential, regardless of your job. This means representing your company well both in person and online, including via your personal social media profile.\u003c\/p\u003e\n\u003cp\u003eOf course, you don't have to reference your job on your personal channels, but colleagues, clients and prospective employers are now easily able to search for you online and see how you spend your time outside of work.\u003c\/p\u003e\n\u003cp\u003eIf you're self-employed, it's arguably even more important to know how to manage your professional digital profile to ensure the lines between your private and professional lives remain clear.\u003c\/p\u003e\n\u003cp\u003eWhat's more, General Data Protection Regulations (GDPR) mean businesses need to ensure staff are not sharing sensitive information on their personal social media profiles, and know exactly how far their digital footprint stretches.\u003c\/p\u003e\n\u003cp\u003eOur Managing Your Professional Digital Profile course is designed to ensure companies know how to mitigate the risk of financial, reputational and even criminal damage by understanding what is and isn't acceptable to put into the public domain via digital communications.\u003c\/p\u003e\n\u003ch3\u003eWhy take this course?\u003c\/h3\u003e\n\u003cp\u003eManaging Your Professional Digital Profile is designed to provide learners with the skills they need to use digital social communication tools such as LinkedIn, Twitter and Facebook professionally.\u003c\/p\u003e\n\u003cp\u003eIt also aims to increase learners' understanding of their benefits, how to manage the risks associated with these digital platforms and how to manage a professional profile on an ongoing basis.\u003c\/p\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis course is appropriate for anyone who uses digital or social media for either personal or professional use.\u003c\/p\u003e\n\u003cp\u003eThe digital footprint of these platforms can be huge, so it's important that everyone knows how to protect their personal data and their business on these sites.\u003c\/p\u003e\n\u003ch3\u003eCourse lesson plan\u003c\/h3\u003e\n\u003cp\u003eThe Managing Your Professional Digital Profile course has the following lesson plan:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to managing your professional digital profile\u003c\/li\u003e\n\u003cli\u003eCase studies, including professionalism examples\u003c\/li\u003e\n\u003cli\u003eContextual advice and scenarios\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAfter completing this e-learning module, learners will be able to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe what a digital footprint is and demonstrate a clear understanding of its importance to their professional and personal life\u003c\/li\u003e\n\u003cli\u003eExplain how to monitor and maintain their digital profile to enhance their professional reputation\u003c\/li\u003e\n\u003cli\u003eDescribe their legal responsibility and obligations with regard to any information shared and posted via digital technologies\u003c\/li\u003e\n\u003cli\u003eAssess their digital profile and take necessary steps to remedy any discrepancies or correct any mistakes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing the course, you will be able to download a Virtual College certificate, which you can print off for your records.\u003c\/p\u003e\n\u003ch3\u003eCourse duration\u003c\/h3\u003e\n\u003cp\u003eOur Managing Your Professional Digital Profile course should only take an hour to complete, but this depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this course.\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706943115611,"sku":"01-PPD-01-002","price":20.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Women-logging-onto-her-work-laptop.webp?v=1741771947"},{"product_id":"opportunity-professional-personal-development-training","title":"Personal and Professional Development: Maximising Learning Opportunities at Work","description":"\u003cp\u003eOur short online course will help you maximise learning opportunities at work, ensuring that you can develop and learn the skills you need to further your professional career.\u003c\/p\u003e\n\u003cp\u003eThe work climate is constantly developing, and it feels like there are new skills, ideas and concepts being introduced all the time. Many businesses are encouraging their employees to train and develop their skills, but how can we make the time?\u003c\/p\u003e\n\u003cp\u003eOur short online course addresses this very topic. Suitable for anyone with an interest in learning at work, it explores what learning is, why curiosity is necessary, and the barriers we put up to learning. 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But how do you go about it? Where do you start?\u003c\/p\u003e\n\u003cp\u003eOur online self awareness training course explores why personal development is necessary and how you go about starting. It also stresses the important role self-awareness plays in our personal development, as it allows us to understand ourselves and determine where we can develop. This course is especially useful for those who wish to begin or improve their personal development but are unsure where to start.\u003c\/p\u003e\n\u003cp\u003eThis self awareness training covers the following topics:\u003c\/p\u003e\n\u003cp\u003eWhy do personal development planning?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSMART objectives\u003c\/li\u003e\n\u003cli\u003eAction planning\u003c\/li\u003e\n\u003cli\u003eWhat is self-awareness and why is it important?\u003c\/li\u003e\n\u003cli\u003eSelf-awareness theory\u003c\/li\u003e\n\u003cli\u003eHow to apply self-awareness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis course is also included in our\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"\/courses\/personal-professional-development-training-package\" target=\"_blank\"\u003e\u003cspan\u003e\u003cstrong\u003e15-course Personal and Professional Development Training Package.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706942984539,"sku":"01-PPD-01-076","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Women-with-glasses-looking-happy-at-work.webp?v=1741776677"},{"product_id":"digital-literacy-professional-personal-development-training","title":"Personal and Professional Development: Digital Literacy","description":"\u003cdiv class=\"product-detail-course-description-show\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eAs our world becomes increasingly more digital and more and more jobs require us to be digitally literate and have digital literacy skills, many of us can feel at a loss as how to navigate and understand these new digital ways. Our online course aims to shine a light on digital literacy and what is required to participate in and benefit from this digital world.\u003c\/p\u003e\n\u003cp\u003eThis digital literacy training is suitable for anyone who is looking to understand how to become digitally literate, but isn’t sure where to start. 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Our short online emotional intelligence training course aims to shine a light on emotional intelligence and the impact it can have in the workplace.\u003c\/p\u003e\n\u003cp\u003eFilled with insights and advice, our course is suitable for anyone who wishes to know more about the topic and how it can be improved in the workplace.\u003c\/p\u003e\n\u003cp\u003eThis emotional intelligence course online will cover the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe characteristics of EI\u003c\/li\u003e\n\u003cli\u003eThe relationship between IQ and EI\u003c\/li\u003e\n\u003cli\u003eHow to improve EI\u003c\/li\u003e\n\u003cli\u003eHow you can improve EI in your workplace\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis emotional intelligence online course is also included in our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/personal-professional-development-training-package\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003e\u003cstrong\u003e15-course Personal and Professional Development Training Package.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706942886235,"sku":"01-PPD-01-088","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Emotional_Intell-Thumbnail.webp?v=1741785876"},{"product_id":"feedback-professional-personal-development-training","title":"Personal and Professional Development: Giving and Receiving Feedback","description":"\u003cp\u003eFeedback is important in all work roles – no matter the place of work. 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It is also suitable for anyone who is giving feedback and wants to ensure they are giving effective feedback.\u003c\/p\u003e\n\u003cp\u003eThis feedback training course covers the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat is feedback\u003c\/li\u003e\n\u003cli\u003eBarriers to giving and receiving feedback\u003c\/li\u003e\n\u003cli\u003eHow to give effective feedback\u003c\/li\u003e\n\u003cli\u003eFeedback as a two-way process\u003c\/li\u003e\n\u003cli\u003eHow to make feedback stick in a person’s mind\u003c\/li\u003e\n\u003cli\u003eHow to receive feedback effectively\u003c\/li\u003e\n\u003cli\u003eUnderstanding what to do with feedback\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feedback course is also included in our\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"\/courses\/personal-professional-development-training-package\" target=\"_blank\"\u003e\u003cspan\u003e\u003cstrong\u003e15-course Personal and Professional Development Training Package.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706942853467,"sku":"01-PPD-01-080","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Business-Professionals-Talking-over-work.webp?v=1741786784"},{"product_id":"growth-mindset-professional-personal-development-training","title":"Personal and Professional Development: Growth Mindset","description":"\u003cp\u003eThere is much discussion at the moment about fixed mindset and growth mindset – two contrasting ways of thinking. Growth mindset is the desirable one of the two and can have a profound impact on the way you learn and work. Businesses are recognising its value and are working hard to include this way of thinking and learning within their business culture.\u003c\/p\u003e\n\u003cp\u003eSuitable for anyone with a curiosity on the subject and a desire to know how to develop a growth mindset, our short online growth mindset course explores the topic and provides useful hints and tips about how to make changes to your own practice in order to develop a growth mindset.\u003c\/p\u003e\n\u003cp\u003eThis growth mindset course covers the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn overview of what a mindset is\u003c\/li\u003e\n\u003cli\u003eHow to encourage a growth mindset\u003c\/li\u003e\n\u003cli\u003eThe learning zone and the performance zone\u003c\/li\u003e\n\u003cli\u003eHow to develop own mindset\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis mindset training is also included in our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/personal-professional-development-training-package\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003e\u003cstrong\u003e15-course Personal and Professional Development Training Package.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706942820699,"sku":"01-PPD-01-074","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Growth-Mindset-Thumbnail.webp?v=1741787843"},{"product_id":"personal-brand-professional-personal-development-training","title":"Personal and Professional Development: Personal Brand","description":"\u003cp\u003ePersonal brand is something we all have – whether we realise it or not. It’s a combination of our skills, experience and personality, which make us who we are. But that does not mean it’s something that is out of our control, which begs the question: what can we do to influence and develop our personal brand?\u003c\/p\u003e\n\u003cp\u003eOur short online course tackles this topic, explaining what a personal brand is and how it is linked to your values, as well as offering many tips and advice about how to develop your own.\u003c\/p\u003e\n\u003cp\u003eThis course is suitable for anyone who wishes to develop their personal brand, but is unsure where to start.\u003c\/p\u003e\n\u003cp\u003eThe course covers the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat a personal brand is\u003c\/li\u003e\n\u003cli\u003ePersonal values influence personal brand\u003c\/li\u003e\n\u003cli\u003eHow organisational values influence personal brand\u003c\/li\u003e\n\u003cli\u003eHow to develop and make the most out of your own personal brand\u003c\/li\u003e\n\u003cli\u003eWays to control personal brand\u003c\/li\u003e\n\u003cli\u003eHow to make a good impression\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis course is also included in our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/personal-professional-development-training-package\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003e\u003cstrong\u003e15-course Personal and Professional Development Training Package.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706942689627,"sku":"01-PPD-01-083","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/YOU-ARE-YOUR-OWN-BRAND-Personal-Brand-concept.webp?v=1741791994"},{"product_id":"reflective-professional-personal-development-training","title":"Personal and Professional Development: Reflective Techniques","description":"\u003cp\u003eReflective practice is beneficial in all areas of our lives, but its benefit to our working lives is rapidly becoming more and more apparent. 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It also offers advice, hints and tips regarding developing your own reflective practice.\u003c\/p\u003e\n\u003cp\u003eOverall, this course is suitable for anyone who wishes to know more about reflective practice and the techniques, but is unsure where to start.\u003c\/p\u003e\n\u003cp\u003eThis course covers the following topics:\u003c\/p\u003e\n\u003cp\u003eWhat is reflective practice?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe role of reflection on learning\u003c\/li\u003e\n\u003cli\u003eTheories of reflective practice\u003c\/li\u003e\n\u003cli\u003eHow to be reflective in own practice\u003c\/li\u003e\n\u003cli\u003eTools and questions to use for reflective practice\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis reflection in learning and professional development course is also included in our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"\/courses\/personal-professional-development-training-package\" target=\"_blank\" rel=\"noopener\"\u003e\u003cstrong\u003e\u003cspan\u003e15-course Personal and Professional Development Training Package.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/a\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv class=\"grid-x grid-margin-x grid-padding-x grid-padding-y\"\u003e\u003cbr\u003e\u003c\/div\u003e","brand":"Virtual College by Netex","offers":[{"title":"Self Printed Certificate","offer_id":50706942624091,"sku":"01-PPD-01-084","price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0862\/8990\/8059\/files\/Man-Looking-in-reflective-mood-on-his-computer.webp?v=1741793185"},{"product_id":"resilience-professional-personal-development-training","title":"Personal and Professional Development: Resilience","description":"\u003cp\u003eResilience is an important life skill that anyone can benefit from, and is especially useful when navigating challenging times or situations. 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